0750792 RR Donnelley and Sons

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Project Scope: I have been working with a Alfredo at RRD Lewisville TX. The bought from Sensors INC WO# 2018199. He seemed real green, and need a lot of hand holding. Sounds like they always had intermittent overlapping product. But we got it going were they got a few good weeks out of it. Now they report it is overlapping all the time, and that they might need new belts, as they have not changed them, and cleaning them with alcohol helps it run a bit better, for a while. They have requested field service visit. I did offer my remote services, but at this time they are more interested in Filed Service. I think Filed Service, is their best path. They really need on site training.
Equipment Summary: 1848-09853.1848-14022.1848-14023
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Edit	XID	Part Number	Serial Number	Part Name	Complete	Total Hours	Hours Remaining	Qty	Cost	Price	Discount	Cal Price	On Hand
Edit	57294			LABOR - HOUR ON SITE	Set Complete		0 hrs	24		$215.00	0.00	$5,160.00
Edit	57295			LABOR - 1/4 HOUR ON SITE	Set Complete		0 hrs	0		$53.75
Edit	57296			LABOR - TRAVEL	Set Complete		0 hrs	12		$115.00	0.00	$1,380.00
Edit	57297			LABOR - ADDITIONAL CHARGES	Set Complete		0 hrs	0		$0.00
Edit	57298			TRAVEL EXPENSES - CAR	Set Complete		0 hrs	4		$55.00	0.00	$220.00
Edit	57299			TRAVEL EXPENSES - AIRFARE, CHANGE FEES, LUGGAGE	Set Complete		0 hrs	1		$420.00	0.00	$420.00
Edit	57300			TRAVEL EXPENSES - HOTEL	Set Complete		0 hrs	5		$125.00	0.00	$625.00
Edit	57301			TRAVEL EXPENSES - PARKING, MEALS, GAS	Set Complete		0 hrs	1		$375.00	0.00	$375.00
Edit	57302			SERVICE TRIP PRE-TRAVEL PREP FEE	Set Complete		0 hrs	1		$250.00


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	Active R & D


			*PRODUCT STACK SHELVES ARE NOT INCLUDED WITH BASE-PICK WHAT IS NEEDED*


			**ALL ITEMS BELOW ARE INCLUDED IN COSTING & PRICING PN 9740001**