0554846 Right Stuff Equipment

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What Arrived: (Machine Serial Number:2211-10548) WO 2022031 They purchased a new motor for this in March, and then earlier December end user thinks the new Motor failed, and they wanted a new one under warranty. Explained to Right Stuff how parts warranty is 3 months, and Motor failures are almost always caused, concerned a new motor would fail prematurely too. Mike Sullivan of Right Stuff was on site 12/17/25 - Motor stickers show gray but no black - Motor does seem to cog when turned by hand, and electrically, and mechanical disconcerted. - Spinning belts does not show anything obvious. - Vac Discharge belts is just a bit off - He did talk about how machine would reset itself when the On button is pressed, and safety relay engages, when the Motor was connected this has me concerned something is wrong on the Motherboard too. Advised they return for repair. This machine configuration is not very robust to prevent motor failures. -750 W Motor - SLD Vacuum Discharge - Med Gearing - 100% DSR - No Fan on Motor. Need to discuss with Peter, and Jim after evaluating to determine if we should provide any free upgrades, or warranty consideration.
Description of Problem: MFT 350 IP3 Serial Number 2211-10548 (3) 30mm R SE Feed Belt 1199900 (3) 30mm SW 1097300 (1) SLD VAC Discharge with all belts (1) 425 HD Rear Support (1) Set Mag Side Plates ASSY (3) Product Support Curve ASSY (1) VAC Pump 120V (1) Advanced Product Sensor 5312200 (1) Jumper Plug (1) 120V Quad Box (1) Markem Imaje Printer w/ sensor (1) extra 5 pin M12 Cable (1) loose Ethernet Cable * Top Motor mount taken off machine
Work Done: Motor got very hot, and motor shaft cannot be turned by hand. Mechanisms turn ok, when disconnected from motor, as well as I expect with this much load. 1/27/26 DTK Customer reported motor is getting hot on new machine, with same configuration as this one. Turned on vac pumps to see if this changed load on mechanisms, and it made not noticeable impact. Marked exit roller and counted rotations of bolts to loosen up, so I could feel unloaded. It felt fine, returned exit roller to previous position, and vac belt seems a good tension. . It is possible they had the Stripper Wheels cranked down, and or Product Rods touching the Feed Belts, as Feed Belts look a bit chippy. Speed set to 40 MPM. Borrowed a motor from stock. Found that if Motor is connected, and safety relay close, it immediately blows a fuse. Passes all other tests. Will pull mother board to investigate fuse blowing. Motherboard is not burnt. Could not measure any obvious short on power x. Greg C thinks maybe it has to do with commutation circuits on Motherboard. Will need to test further. 1/28/26 DTK Found Motherboard is actually fine, I see I made an error in testing last night. I accidentally had the Bad Motor Connected, and thought I had a good motor connected, the plugs where both in the same area during the test. Bad Motor has all 3 windings shorted to ground, and that was the source of the fuse blowing, when Safety Relay closed. The motor pretty much welded itself internally. Peter provided some Feed Back - Issues are: 1) configuration. Need low gearing. That’s critical. Do not use 1000w motor, 750 is fine with low gearing. 2) fan is fine, cheap insurance. 3) vacuum. A) belt lined up with vacuum slots B) relief valve set correctly The configuration is squarely on our team. Short sighted to put medium gearing on these machines. Not sure what else customer is doing wrong, but over tightening stripper wheels is a real possibility. I thought we changed gearing to low on last machine? I would also check gearing for discharge. They might be over tightening stripper wheels to get larger spacing. Higher discharge gearing could help. Definitely annoying to spend all that money on motors. Peter Nordling Plan is to.... - Use 750W Motor, with Low Gearing, and Motor Fan. - Vacuum Discharge Belt looks a bit off, but I did verify the Holes in belt are within the Troughs of the chamber. I will be sure to check how it tracks, after I get it running. -I will also ask Ryan Johnson to help me to check the relief valve. Send email asking Peter to help determine what or even if to charge. Replaced with 750W Motor 7105010 Serial Number 2112010796. Checked VAC Pump with Ryan, We covered up the full length of Vac Discharge Belt with Product, he measured AC current, and saw it was about 80% of the max current rating of the Pump, and said that is how he would set it here. He has been setting the Relief Valve to protect the Pump from overcurrent. With the Belt covered and before adjusting Relief Valve, and the Feeder OFF, I grabbed the Driven Medium Gear Pulley, and could not advance the mechanisms by hand at all. We then backed off the Relief Valve to a point, where I could turn the mechanism with the Driven Medium Gear Pulley. Then we took product off, and saw the Relief Valve is always reliving with this setting, Vacuum Force on product is reduced with this Relief Valve setting, but still has some hold. Ryan and I discussed how in future we should look at a change in procedure for setting Relief Valves, as well as potentially smaller pumps that should be less costly. Reported to Peter. Reported findings to Weaver, and they say they made this adjustment, and had not touched the Relief Valve until now, and are angling to not pay for any motors, crating or shipping. Reported to Peter. Got Motor fan in, and pulled parts for cover. Had horrible time getting Key in the Low Gearing Pulley. 1/30/26 Give Peter cost and price info, and offered some possible ways to handle it. Basically asking for him to make the call. Compleated work to the machine, and gathered parts for customer to upgrade to Low Gearing, and Motor Cooling Fan. Put into 24 hour burn in, and observed for proper operation. Still need to add labels o Bearing Housing Plate. Peter approved my option 1 50% price reduction or option 2 100% discount on parts charge for labor. Discussed with Jim, and he approved my idea of starting with 1, and falling back to 2 if they complain. Sent email explaing to customer, why we cannot cover all costs, and we will not cover return shipping, see attached. Updated assigned serial numbers. 2/2/26 Passed Burn in. Took Burn in out, and made sure settings where the need to be.Changed Data File name. Backed up settings to network and machine. Experimented and saw max speed on 115V AC 750W Motor, Low, and 100% of about 98 MPM. Passed all diagnostcs. Took picture of mech. side, and emailed to work email, to help explain upgrades to new machine. Machine is complete! 2/5/26 DTK PO Received 2/18/26 DTK Updated assigned serial number for this machine, and the new one 2534-10985. Booted up, and jogged quick. Shipping under SO# 048599 DTK 2/20/26
Repair Quotation Notes: Completed By: Motor has overheated, and failed. Timing Pulley and Timing Belt are to upgrade to Low Gearing, to allow Motor to handle more load. Plate Fan, Fan, and 3 Pin Housing are to upgrade to Motor Cooling Fan to add insurance to keep Motor cool, these things with the change in Relief Valve will prevent or at least significantly reduce chances of another Motor from overheating. Fuse are to replace ones found to be blown, and Cover Plate over Bearing Housing in Electrical case was missing. Hazard Label goes on this Plate. 50% Courtsey discount has been applied due to surrounding circumstances with these Motor Overheating Failures.

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Edit	XID	Part Number	Serial Number	Part Name	Complete	Total Hours	Hours Remaining	Qty	Cost	Price	Discount	Cal Price	On Hand
Edit	86017	7105010		MOTOR 750W J 11" PLUG	Set Complete		0 hrs	1		$4,653.00	50.00	$2,326.50	0
Edit	86018	1052273		TIMING PULLEY HTD5 15 68T W/KEYWAY	Set Complete		0 hrs	1		$359.00	50.00	$179.50	8
Edit	86019	1059617		TIMING BELT HTD5 15 95T 68-22	Set Complete		0 hrs	1		$47.00	50.00	$23.50	28
Edit	86020	2408552		PLATE FAN IP FEEDER MOTOR SIDE	Set Complete		0 hrs	1		$132.00	50.00	$66.00	0
Edit	86021	5332510		FAN 80X80X15 24VDC TACH 50 CFM	Set Complete		0 hrs	1		$91.00	50.00	$45.50	43
Edit	86022	5002200		3 PIN .100" SPACING STR HOUSING	Set Complete		0 hrs	1		$1.00	50.00	$0.50	246
Edit	86023	6392000		PWER ENTRY FUSE 10 A 5 X 20 MM	Set Complete		0 hrs	2		$6.00	50.00	$6.00	198
Edit	86024	2112500		BEARING HOUSING COVER PLATE	Set Complete		0 hrs	1		$43.00	50.00	$21.50	45
Edit	86025	3850200		LABEL GEAR ENTANGLE HAZARD	Set Complete		0 hrs	1		$4.00	50.00	$2.00	482
Edit	86026	RMA		LABOR	Set Complete		0 hrs	8		$200.00	50.00	$800.00

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