0554845 Idemia

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What Arrived: Feeder will not boot up. Give customer normal spiel, we discussed over phone. This is the back up unit, but the main one runs a lot and is very important. Customer was leaning toward just trying a Computer Board, or sending the machine to us for repair. Told them how we have that option, and can quote to get it in tip top ship, and they where very interested in that service. Told them that we may have their machine for 4-6 weeks. (Machine Serial Number:0819-08063)
Description of Problem: MFT 350ipED GEN2 HP S/N 0819-08063 WO 2008014 Including: I/O Card 7032300 (2) 20mm white rough feedbelts (1) 30mm purple SW Pulleys for (4) stretchy purple discharge belts but top right one missing. 7007400 Product sensor with top mounting rods cut off halfway, leaving open space on left side where belt is missing. set of newer discharge side guides Pair of 50 mm magazine side guides (1) product support rod (1) 18mm platic rear product support with attached pneumatic vibrator.No tubing or flow control throttle. Rear support mounted on custom plate using 80/20 angle brackets instead of standard mounr. Power cord with attachment near feeder end. Feet attached 2o 2 metal bars parallel to product flow. MISSING: Inside cabinet HP Motor fan. Wiring intact No dummy plug
Work Done: Powered up. Missing intake air fan filter and missing blade on intake fan 50% gearing but software set to 25% 1/1 25mpm jog actual tach at 29.78 NO boot. Replace Computer board with 7031400 S/N. 2c5eed Boots but gives "Warning Guard is Open" message even when dummy plug in place DEK 24 Dec 25 Guarding 1 is mapped to IO input 3 which is set as an NPN input. Temporarily set to "0" (OFF) for running tests. REMEMBER TO RE-ENABLE Keypad 3,6 no response. replaced with test keypad. Boots, passes allstandard diagnostic including APL test and AC DETECT temp test. Ran 19 hrs 26 min of burn-in without a problem. Mechanical assessment: Plastic spur gears account for most of the backlash in gearing. Discharge pulley belt accounts for most of the resr of backlash. Not bad amount for a 48mpm Advanced Count application..There is discernible vertical movement in all 4 slide blocks, but seems equal amount in all 4. OK if not thin products. Motor drive and intermediate pulleys seem fine for play. will replace 1054000 because current pulley has round bore and odd oversized bolt replacing set screw. Quoted DEK 12/31/25 Updated Assigned serial numbers, and continued repair. 1/6/26 DTK PO Received 1/8/25 they had a different billing. Lindsay got them set up in Syspro, but was asking about Tax Status. 1/8/26 Customer got back to us that they are tax able. Lindsay and I came up with 75% down, net 30 other 25% + tax and shipping if applicable. Got conversation going with customer on prepayment, and return shipping when the time comes. Got paper work to Lindsay for prepayment invoice SO# 048390 1/13/26 DTK Completed work to the machine, and got in to burn in. 1/15/26 DTK Passed burn in. Put back to Advanced Count, change speed to 26, took out burn in. 1/16/26 !!!!!!!!!!!!!! Turn Guarding back to 3!!!!!!!!!!!!!!!!!!!!!! Set Gear Box fraction correct for 50% Gearing 100/118, and verified it stayed after power cycle. Will tell customer about this change.Past all diagnostics. Set guarding 1 back to 3, but it did not fault. Went over with Dale, and confirmed input 3 should be inverted, as it is, but still will not fault with Input 3 open. Saw if I set Input 3 to Normal, it does fault when open. Set Input 3 to Invert, and tested with test sensor on NPN, and guarding input works. Dale seems to remember an IO Board to Computer Board Ribbion Cable was connected wrong, and this may have caused the behavior he saw. Decided just to have setting back to where it was when it arrived (Gruading 1 on INput 3 with INput 3 inverted) and if the customer has an issue, we will deal with it. Brought to shipping. Mary saw check on USPS Informed delivery, but it did not come in mail. Should be here tomorrow. 1/20/26 DTK Check arrived, released for shipping. 1/21/26 DTK !!!!!!! We have a form to fax, for them to arrange the Freight Pick Up, attached to RMA !!!!!!!
Repair Quotation Notes: Completed By: Failed 7031400 Computer board is cause of primary no-boot issue. Requires Replacement. CF software card onboard 7031400 tests OK, no replacement needed. All 3 cooling fans require replacement. One is missing blades, one has weak slow motor, one is completely missing. As observed, Keypad requires replacement as row 369 does not function. Recommend replacement of damaged driven motor pulleys and shaft Shaft bearings are near end of life and need to be replaced. Recommend replacing the 4 timing belts to restart aging timeclock. Recommend replacing dry feedbelts and discharge belts Recommend upgrading worn composite spur gears with Aluminum spur gear for longer life and less backlash movement.

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Edit	XID	Part Number	Serial Number	Part Name	Complete	Total Hours	Hours Remaining	Qty	Cost	Price	Discount	Cal Price	On Hand
Edit	85289	7031400		COMP NON WINSYS TS5300W/O CHIP	Set Complete		0 hrs	1		$1,592.00	0.00	$1,592.00	-3
Edit	85290	7018700		FAN ASSEMBLY 80 X 80 X 15MM 3"	Set Complete		0 hrs	2		$98.00	0.00	$196.00	17
Edit	85291	5339200		COOLING FAN 92 X 25-5	Set Complete		0 hrs	1		$68.00	0.00	$68.00	13
Edit	85314	5311000		MEMBRANE KEYPAD MFT	Set Complete		0 hrs	1		$337.00	0.00	$337.00	57
Edit	85308	1053900		TIMING PULLEY 051524 16 AF	Set Complete		0 hrs	1		$184.00	0.00	$184.00	49
Edit	85292	1054000		TIMING PULLEY 051530 16 AF	Set Complete		0 hrs	1		$186.00	0.00	$186.00	52
Edit	85309	1261800		IDLER SHAFT BEARING HOUSING IP	Set Complete		0 hrs	1		$110.00	0.00	$110.00	18
Edit	85310	1002100		BALL BEARING 173510	Set Complete		0 hrs	10		$62.00	0.00	$620.00	41
Edit	85293	1156600		TIMING BELT 051566	Set Complete		0 hrs	1		$37.00	0.00	$37.00	134
Edit	85294	1150600		TIMING BELT 9521326	Set Complete		0 hrs	1		$25.00	0.00	$25.00	124
Edit	85295	1154000		TIMING BELT 051540	Set Complete		0 hrs	1		$34.00	0.00	$34.00	21
Edit	85296	1157300		TIMING BELT 051574	Set Complete		0 hrs	1		$45.00	0.00	$45.00	12
Edit	85311	1199800		FEED BELT SE 204606R	Set Complete		0 hrs	2		$151.00	0.00	$302.00	38
Edit	85312	1177300		ED DISCHARGE BELT EPDM 204604	Set Complete		0 hrs	4		$83.00	0.00	$332.00	84
Edit	85313	4129400		SPUR GEAR 16 475 525 ALF	Set Complete		0 hrs	2		$236.00	0.00	$472.00	39
Edit	85297			RMA LABOR	Set Complete		0 hrs	14		$200.00	0.00	$2,800.00

+ denotes that software settings are available for this piece of equipment.

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			*PRODUCT STACK SHELVES ARE NOT INCLUDED WITH BASE-PICK WHAT IS NEEDED*


			**ALL ITEMS BELOW ARE INCLUDED IN COSTING & PRICING PN 9740001**