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What Arrived: (Machine Serial Number:0710-06392) Machine will not show any characters on LCD display. Customer purchased a new LCD and LCD Cable, installing them did not change the problem. Told them that If you would like to return both the New and Old LCD Displays and cables, we could take them back and discount the price of them against the Repair Quote. Returning for evaluation and repair. Bob will be out on vacation from 7-30-25 to 8-6-25, and he asked we contact Magda during that time frame.
Description of Problem: MFT350 ip Series XEDS/N 0710-06392 1 with TS-3400 Computer board and ver 4.1.29c eeprom. (1) 30mm R SE Feed Belt (Pulleys for another Feed Belt) (1) 30mm Purple SW (6) 20mm Discharge Belts (1)50mm rear product support plastic S curve. (1) Set of Magazine side guide ASSY (1) product support rod ASSY (1) Encoder w/ Bracket (1) Start Sensor w/ cable and bracket (1) Cover for RH Bearing Housing The new LCD 7001800 an LCD Cable 7001300 No power cord
Work Done: Applied power, LCD showed Name and address Landing page but Computer board did not boot to get past it. Swapped with newly tested red 7031400 with Customer's 4.1.29c eeprom. 4.8.2 VDC measured on Computer board. wiggled LCF cable (soldered-on) without change to display. Removed computer board and eeprom, still no landing page. 4.96 VDC at PS solder pts where connects to MB when no Computer bd installed. Next step will be to pull MB and troubleshoot on fixture. Hopefully just bad cable. Could not do electrical diagnostics with no boot. Lots of slop in drive train. Fixed some when removed setscrew on discharge ratio drive pulley which was inwrong hole with NO SCREW on the flat of the "D". Added new screw on flat. new one Both sets of door hinges broken off. Left side door attached with screws thru 2 short pieces of bicycle chain to act as hinge on vertical side of box DEK 15 AUG 25 Had some time to work on this. Checked over what arrived and updated what arrived section of RMA. I too was not able to get the landing page, or splash screen, and would intermittently see a lower 5V DC. Verified old LCD is in the machine. Pulled Motherboard, and was probing around on bench. Did see the Splash Screen just the one time. Noticed that both D19 Green LED, and D20 Red LED for LCD Status where both off. Thought I was on to something, as this should mean LCD has an open inside so this status pin never supplied a connection to common or 3.3V DC. Reset to DSP was high, and clock was showing 1.6V DC. Then tried another GEN 1 Motherboard, and saw that D19 and D20 where both off on this, and we would get Splash Screen with no computer board, so just a red herring. Looked over LCD DSP on magnifier and did not see anything strange. Thinking the next step is to replace LCD Cable, as customer could not have replaced as this is the soldered in cable style. Pulled the connector to build cable. 8/29/25 DTK Dale replaced Ribbon Cable, still getting same intermittent response. Will have Josh try new U16 and U19 9/4/25 DTK Josh replaced U16 and U19. U16.4 was damaged. I added a jumper wire from U16.4 to U18.55. Also replaced thermistor with 18AWG. Upon power up, heard a pop, and turned off imediatley....it was only then that I realized Josh had U16 and U18 in the opposite orientation. DAMN! I should have checked it closer. Going to have Josh try two new U16&U19 9/11/25 DTK Changed corse, got a Hot Air Gun for me to do my own de-soldering. Practiced a bit, and replaced u16 and u19 some pads where damaged, but I think that was due to previous damage. Now I would consistently just get the top lines on LCD. Checked some things out, and got brave and decided to replace LCD DSP. New LCD DSP wouldn't take a J-tag, theorized I overheated DSP soldering on with heat gun. Went through numerus DSPs. Hand soldered one, and that one would not take a J-tag. Talked with Greg C and he let me know he has a little socet fixture to J-Tag DSPs before soldering. Used it to J-Tag a DSP. Theorized that all the bridging I caused hand soldering, and the wicking was also over heating the DSP. This time I used solder paste and a soldering iron. First just putting paste on the corners of DSP, so I could see where I was placing. Then using paste and iron, this seemed to work. Was able to J-tag this DSP but back to just top lines. Greg C thinks maybe one of the Buffers is bad, but at this point there are so many jumpers, I just question the longevity of a repair, even if possible. Going to give them pricing for refurbishment, and used board, and see what they say. 10/31/25 DTK Decided to present formal quote, with disclaimer about how there is good chance, it could go up, as we do not have a good board for testing. Quoted with email disclaimer, of "Please see attached Repair Quote. The Motherboard was deemed uneconomical to repair. I should point out that there is significant risk that the quote could go up, as we do not have a working board to do all the normal testing. If you do choose to move forward, we will start by getting a good board in for testing, and let you know if other issues come up, before doing the mechanical work. If you do choose to move forward, and further issues are found, driving the price to something you would not want repaired, the evaluation charge would increase to $1,500 I have Jim Iler CC’d on this email, if you are interested in a quote for a replacement machine. " 11/4/25 DTK PO Received 11/5/25, once we have a working MB ASSY in machine, and unloaded burn in we will now if quote changes, at that time we need to discuss with Lindsay about if any prepayment is needed or not. Found issue with Test GEN 1 MB to be a failed opto U3 PN 6211200 in stock. See we have a very new looking GEN 1 MB, that has a tag saying it work, should just need ring connectors for ground. Want to see if can repair test MB first. Customers Computer Board and Software Chip on test GEN1 board. 11/5/25 DTK Test MB passed 22 hours of burn in w/ customer computer board and power supply. New MB for machine is SN 9292, updated label in door, and Assigned Serial Numbers. Thought of how I forgot to credit LCD and cable, after installing Motherboard, I found LCD in machine would not display top two lines. Plugged in 7001800 they returned, and it worked! No need to credit, and I did forgot to quote hinges, and stuff, so just going to let that go there. Replaced LCD, replaced hinges. Feeder passed all testing. Put into unloaded burn in and observed for proper operation. Asked Kevin when we might get help from Production on this. 11/11/25 DTK Passed overnight burn in. Give customer the good news. Kevin said he could have either Josh or Erickson help tue or wed next week, and to remind them on Monday. Sent email with delayed to send 7am Monday, to Kevin. Lindsay approved shipping on Net 30 Terms. 11/12/25 DTK Djibout finished work to machine. He added Sleeve Flanges to Rubber Boots. I noticed the last 3 table rods did not provide back pressure for Discharge Belts. Filed the holes to correct this. Machine is in a speed of PPM. Tried changing it to MPM but did not seem to take. Decided to just leave it be. Started 24 hour burn in at 1000 PPM which taced out at about 42 MPM. Observed for proper operation. 11/20/25 DTK Passed 23 hours of burn in. Tested Discharge Speed with Encoder on another machine, and made sure tac matched on both machines, and it did. Passed all diagnostics. Realized i messed up the quote big time, had the labor at $20 per hour in stead of $200 emailed Peter about it. 11/21/25 DTK Discussed with Peter, he wants the 18 hours of labor paid for at $200, but sounds like may come down a bit depending on customers reaction. Revised repair quote, and emailed to the customer requiring revised PO. Customer sent revised PO. Sent off to shipping! 11/24/25 DTK Updated assigned serial numbers. 1/2/26 DTK
Repair Quotation Notes: Completed By: Motherboard was deemed uneconomical to repair. Drive bearings are significantly worn, and hard to turn. Aluminum Pulleys are missing flanges, quoted upgrade to all aluminum Pulleys and Gears, with replacing Timing Belts to increase placement accuracy capabilities. There is also excessive vertical play in the Stripper Wheel Shaft, and Upper Discharge shaft that will negatively effect placement accuracy, replacing Sleeve BRG to solve this issue. Drive Pulleys for Feed Belts, Flanges are damaged. Feed Belts, Stripper Wheels, and Discharge Belts are worn. The Universal Double Joint for Upper Discharge adjustment is stripped. Bellows to keep debris out of drive bearings have holes, and should be replaced.

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Edit	XID	Part Number	Serial Number	Part Name	Complete	Total Hours	Hours Remaining	Qty	Cost	Price	Discount	Cal Price	On Hand
Edit	83229	7051000		MB IP FEEDER STEP 5 ASSY (REFURBISHED)	Set Complete		0 hrs	1		$2,500.00	0.00	$2,500.00	0
Edit	83230	1002100		BALL BEARING 173510	Set Complete		0 hrs	10		$62.00	0.00	$620.00	41
Edit	83231	1054000		TIMING PULLEY 051530 16 AF	Set Complete		0 hrs	3		$186.00	0.00	$558.00	52
Edit	83232	1053900		TIMING PULLEY 051524 16 AF	Set Complete		0 hrs	2		$184.00	0.00	$368.00	49
Edit	83246	1057300		TIMING PULLEY 9521311 AF	Set Complete		0 hrs	2		$119.00	0.00	$238.00	64
Edit	83234	4129400		SPUR GEAR 16 475 525 ALF	Set Complete		0 hrs	2		$236.00	0.00	$472.00	39
Edit	83235	1157300		TIMING BELT 051574	Set Complete		0 hrs	1		$45.00	0.00	$45.00	12
Edit	83236	1156600		TIMING BELT 051566	Set Complete		0 hrs	1		$37.00	0.00	$37.00	134
Edit	83237	1154600		TIMING BELT 051546	Set Complete		0 hrs	1		$42.00	0.00	$42.00	128
Edit	83238	1150600		TIMING BELT 9521326	Set Complete		0 hrs	1		$25.00	0.00	$25.00	124
Edit	83247	1543200		SLEEVE BRG FLANGE 0708 03	Set Complete		0 hrs	4		$4.00	0.00	$16.00	30
Edit	83239	4118200		DRIVE PULLEY 304620C	Set Complete		0 hrs	2		$57.00	0.00	$114.00	46
Edit	83240	1199300		FEED BELT SE 304606S	Set Complete		0 hrs	2		$123.00	0.00	$246.00	33
Edit	83241	4125600		STRIPPER WHEEL ASSY 304620	Set Complete		0 hrs	2		$233.00	0.00	$466.00	51
Edit	83242	1177400		XED DISCHARGE BELT EPDM 204604	Set Complete		0 hrs	6		$94.00	0.00	$564.00	267
Edit	83243	3577400		UNIVERSAL DBL JOINT 404 SS SS	Set Complete		0 hrs	1		$279.00	0.00	$279.00	6
Edit	83244	3029200		BELLOW HEIGHT ADJUSTMENT IP	Set Complete		0 hrs	4		$44.00	0.00	$176.00	147
Edit	83245	RMA		LABOR	Set Complete		0 hrs	18		$200.00	0.00	$3,600.00

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