0554777 Moore Print & Mail Center (OK)

RMA#:

Rev:

Traveler Status: Schedule Status:

Prepared By:

Date Rel:

Date Equip. Received:

Date Quoted:

E. Ship Date:

PO#:

PO Date:

Dates Shipped:

Active:

cust id:

Identifier (30 chars):

Category:

*REP/OEM/VAR:

RMA Types

Warranty?

BILL TO

*Attn:

*Company:

Address:

City:

State:

Zip:

Country:

*Phone:

Fax:

*Email:

Rev1:

Rev2:

Rev3:

SHIP TO

Attn:

Company:

Address:

City:

State:

Zip:

Country:

Phone:

Fax:

Email:

FAT Type:

FAT Date:

Lease/Sale:

Crate/Box:

Prod. Hrs Left:

Prod. Hrs Total:

Prod. Pct Done:

Non Prod. Hrs Left:

Non Prod. Hrs Total:

Non Prod. Pct Done:

Billed Pct Done:

Price (Gross):

Project Docs:

Open in Explorer

Discount:

Quote Docs:

Open in Explorer
Copy Path

Quantity Discount:

Commission:

Price (Net):

Customer Price:

Down Payment:
Prior to Ship Payment:
Final Payment:

Down Pay Email
Ship Pay Email
Final Pay Email

✓ Wrike Down Pay
✓ Wrike Ship Pay
✓ Wrike Final Pay
★ Wrike Accounting Complete

Priority:

Override

Pay Comments:

Update Comments

Red Flag:

Don't Start Until:

Demo Equipment

R&D Project

Include in A3 Report

*Machine Serial Number:

*(Required fields)

What Arrived: (Machine Serial Number:0324-06006 ) Luis says "same as the other one no settings or program" Other one was returned under RMA# 0554775, and some of the extra parts logged on that RMA, could be used on this one.
Description of Problem: MFT 550 IP ED Serial Number 0324-06006 (5) 30mm SE SDV PN 1199600 B C B C B (5) 30mm SW Red, not sure if MFT or not (10) 20mm ED Elastic Discharge Belts 1177300 (2) 100mm wide Rear Support Curves (1) E/R Pair NO interlock plug One extra 7031400 no card One extra 7031300 with Chip VER 2.2.20b on it (this would never been for an IP1..........I think) I know it is not what we show this machine as using. One of these boards may be for the other 550 IP1 we have in for repair. RMA 055475 NO Elephant Ears, or cross rods for Height Adjustments
Work Done: This machine has a 7031300 with Chip VER 2.2.20b, now there are two of these old IPs back from Moore with VER 2.2.20b. This machine also does not boot up. Software cards where mislabeled. They VER is 4.0.9 F, and both work! Will use one on RMA 0554775 instead of Motherboard upgrades. New Computer board 7031400 SN 2c58c6, found to boot intermittently. Will need to do a 7031400 no charge on this RMA to make up for that. Both original Computer Boards are bad. So Luis had one machine with only one line of LCD working. Two bad computer boards, ordered two computer boards, and one was intermittent, then ordered another Chip that was corrupted, so it makes sense why he could not figure this one out. Booted up several times with new computer board. 4/2/25 DTK Checked over hardware before burn in. Added cover over elect. mech right side, and Power Supply shield. Ran Diagnostics. Nothing on the Rear Connector Board works. Start Sensor, Low Product, J1 Outputs, or ADT APL function. Rest of diagnostics work. Put into 24 hour burn in, and observed for proper operation. Will need to figure out Rear Connector Board issues before quoting. 4/3/25 DTK Called Luis and asked if it was intentional that this machine is missing crank arms. After about 18 hours of successful burn in, stopped machine to complete evaluation. Found a wire broken on Rear Connector Board ASSY, where it goes to an F-Lock Connector, which was a common wire. Re-crimped, and rear connector board worked. Completed repair quote and emailed to the customer. 4/4/25 DTK Customer turned down refurbishment. Sent revised quote, but left exit roller upgrade. 4/8/25 DTK Received revised PO. Continued work on the machine. 4/9/25 DTK Completed work to the machine, including restocking things added, that customer denied. Ran all diagnostics. Shipping under SO# 047011 will ship with Feeder on RMA# 0554775. Updated assigned serial numbers. 4/10/25 DTK
Repair Quotation Notes: Completed By: New Computer Board that Moore just ordered failed prematurely. Replacing one on this machine, at no charge under part warranty. Jumper was missing, that is required for Motor to run. Feed Belts, Stripper Wheels, and Discharge Belts are worn, and in need of replacing. Six of the White Collars are cracked. Rubber Bellow are missing or have holes in them. Both Universal Double Joints are stripped. M6 Adjustable Levers for Discharge Angle are broken or missing. Stripping Cranks, Fan Filters, Shield for Drive Assyembly in Right Side Cabinet are broken. Last 3 items are to upgrade to Spring Relieve for Exit Roller, to prevent Exit Roller from damage in the event of a bad Product Jam. * There is a small blemish on the LCD, but it is still readable enough. Keypad has a few bad Function Keys, but these are not necessary for operation. We do not think these items need replacing, but if you would like them replaced, we can add them to the quote, would be about an additional $1.2K to add these.


Serial Number:
Quantity:	Price: % Discount:
	Special cost * financial summary does multiply by quantity * (do not use for purchase orders):
	Set to Zero Production Item: Used Equipment: RMA Main Product: Cost credit
Part Number:	Multifeeder Part: Lead Time (days):
Part Name:
Flag Item:
Date Started:	Date Required: Date Shipped:
Build Pulled:	Build Mechanical: Build Electrical:
Overall Status:	Check Out #1: Check Out #2:
Notes:
Don't Start Until:
Returned
	Add/View/Edit Resource Hours


Vendor:
Description:
Purchase Order:
Total Cost:
Partial Cost:	use this if only part of the purchase order was applied to this work order

Edit	XID	Part Number	Serial Number	Part Name	Complete	Total Hours	Hours Remaining	Qty	Cost	Price	Discount	Cal Price	On Hand
Edit	79570	7031400		COMP NON WINSYS TS5300W/O CHIP	Set Complete		0 hrs	1		$1,592.00	100.00	$0.00	-3
Edit	79583	4029000		ADJUSTMENT KNOB SCREW M5X50	Set Complete		0 hrs	2		$81.00	0.00	$162.00	47
Edit	79584	3561500		SPRING COMP LCM140G3SS	Set Complete		0 hrs	2		$7.00	0.00	$14.00	91
Edit	79585	3500701		M8 SELF LOCKING HEX NUT	Set Complete		0 hrs	2		$1.00	0.00	$2.00	475
Edit	79588	RMA		LABOR	Set Complete		0 hrs	4		$200.00	0.00	$800.00


Charge ID:
Charge postfix (3 chars):
Manager:
Cost Center:
Description:
Begin Date:
End Date:
Budget (hours):
	Active R & D


			*PRODUCT STACK SHELVES ARE NOT INCLUDED WITH BASE-PICK WHAT IS NEEDED*


			**ALL ITEMS BELOW ARE INCLUDED IN COSTING & PRICING PN 9740001**