0554718 Auveco LLC

RMA#:

Rev:

Traveler Status: Schedule Status:

Prepared By:

Date Rel:

Date Equip. Received:

Date Quoted:

E. Ship Date:

PO#:

PO Date:

Dates Shipped:

Active:

cust id:

Identifier (30 chars):

Category:

*REP/OEM/VAR:

RMA Types

Warranty?

BILL TO

*Attn:

*Company:

Address:

City:

State:

Zip:

Country:

*Phone:

Fax:

*Email:

Rev1:

Rev2:

Rev3:

SHIP TO

Attn:

Company:

Address:

City:

State:

Zip:

Country:

Phone:

Fax:

Email:

FAT Type:

FAT Date:

Lease/Sale:

Crate/Box:

Prod. Hrs Left:

Prod. Hrs Total:

Prod. Pct Done:

Non Prod. Hrs Left:

Non Prod. Hrs Total:

Non Prod. Pct Done:

Billed Pct Done:

Price (Gross):

Project Docs:

Open in Explorer

Discount:

Quote Docs:

Open in Explorer
Copy Path

Quantity Discount:

Commission:

Price (Net):

Customer Price:

Down Payment:
Prior to Ship Payment:
Final Payment:

Down Pay Email
Ship Pay Email
Final Pay Email

✓ Wrike Down Pay
✓ Wrike Ship Pay
✓ Wrike Final Pay
★ Wrike Accounting Complete

Priority:

Override

Pay Comments:

Update Comments

Red Flag:

Don't Start Until:

Demo Equipment

R&D Project

Include in A3 Report

*Machine Serial Number:

*(Required fields)

What Arrived: This will be this machine's 3rd visit here recently. All have been for No Boot Up, each time it was here, we made a change and it just kept working. Then it worked for awhile at the customer site, then stopped booting. RMA 0554679 we diagnosed Software Card, worked a few weeks at customer site, then stopped booting. RMA 0554705, found debris on FPGA, and tested a bunch. Always tested good. Worked well about a day until it started having boot up issue. Customer insisted we cover parts, we said we would work with them but cannot promise to cover all parts, I am considering upgrading to Ip3 electronics at discount, and even told customer this. Customer is less then satisfied to say the least. :( I MFT is also frustrated too, seems like a very strange intermittent problem that keeps changing from consistent to very intermittent, or may be new issues just keep coming up. (Machine Serial Number:1415-08992)
Description of Problem: See Pictures in explorer M.E.10/17/24 MFT 550ipXLD S/N 1415-08992 Mounted on Rolling stand with MFT150PA S/N 1333-03062 Feeder:Includes: (3) 30mm rough feedbelts (1) 30mm SW (7) 20mm purple stretchy discharge belts (1) 7007700 product sensor (1) Metal XLD discharge Pair of discharge side guides Dummy plug Power Cord Light tower Printer/applicator includes: 2x2 tamp pad adapted to 1.5 in x 4 inch tamp pad plenum Roll of sample 1.5inch x 4inch blank labels on liner SATO M8490 Se print engine Vacuum pressure regulator/filter Vacuum transducer Power Cord
Work Done: Plugged in unit and unit will not boot up. M.E. 10/17/24 When I first started working with the machine it was not booting up. Sometimes it would stop booting on the Loading Screen, and sometimes it would not go past the Multifeeder Screen. Saw this happen about a half dozen times. I pulled back one side of the Computer Board to try and have pins of Computer Board make a better connection, and it still was not booting up. Failed boot up about a half a dozen times. I was reading 4.4V DC on the Computer Board, when it should be 5V. When I measured at the Power Supply I was seeing the 5V, and then it did boot, and I also saw 5V at Computer Board. Now it keeps booting at always showing 5V. Updated customer. Kept checking through the afternoon, with two meters one on Computer Board, and one on Power Supply at most I see about 100mv drop to computer board. Want to discuss with Mike, about what kind of deal to offer them. Kept booting all afternoon. Worked up quote for GEN3 upgrade, and checked parts out of stock, told Russ not to enter in Syspro until I say, so will need to delete if customer does not go through. Presented Mike, price and cost information. See attached email. 10/17/24 DTK Did not here back from Mike. Machine booted every time today. Looked at another box and saw more like a 800mv drop from Power Supply to Computer board, but do not think that is too much different then the 100mv. Thought of another thing to add to cheap option, of parallel 5V direct to Computer Board, to ensure we get a good 5V. Updated customer, promising options on Monday. 10/18/24 DTK Still boots on Monday. Talked it over with Emola, we will encourage them to go with IP3 upgrade, as this is the only way we can be assured the problem is solved. And that we can offer 50% courtsey discount off the parts, with a 1 year warranty. Presented this to the customer. Customer said they will move forward. They said they do not make use of the Stack Light, and would like it removed from the quote. Revised quote 1 with no stack light, and sent to customer. 10/21/24 DTK Received PO. 10/22/24 DTK Found Motherboard I took out of stock, had issue where it could not boot up. Verified Computer Board and Software Card would boot on another machine, and pulled Motherboard and saw it be unable to boot on test fixture several times. Pulled new Motherboard SN 2848. Did testing on bench. Set up software, on test fixture. Did a couple hour burn in on test fixture. All looked good, so proceeded to install into machine. Finished installing and it would boot. 10/24/24 DTK Jaboo helped with same labels. Put into 48 hour burn in and observed for proper operation. 10/25/24 DTK It passed 48 hour burn in, and diagnostics. SO# 046152 10/28/24 DTK
Repair Quotation Notes: Completed By: Parts Quoted are to upgrade to the latest version of electronics, and replaces all active electronics, except the Motor. All parts on this quote will come with a 1 year warranty. 50% Courtsey Discount Applied to all Parts, due to repeated failure symptom, after machine was returned to MFT for service. REV 1 - Stack Light Removed.

* To Refresh Totals - Click Save at Top *

Edit	XID	Part Number	Serial Number	Part Name	Complete	Total Hours	Hours Remaining	Qty	Cost	Price	Discount	Cal Price	On Hand
Edit	76608	7051100		MOTHERBOARD ASSY GEN 3	Set Complete		0 hrs	1		$4,667.00	50.00	$2,333.50	414
Edit	76668	7001900		LCD DISPLAY 4 X 40 NHD YEL/GRN	Set Complete		0 hrs	1		$337.00	50.00	$168.50	38
Edit	76609	5501700		POW SUPPLY 90-265VAC 5-24 VDC	Set Complete		0 hrs	1		$75.00	50.00	$37.50	55
Edit	76610	5503100		ADVANTECH PCM 3343	Set Complete		0 hrs	1		$1,132.00	50.00	$566.00	444
Edit	76611	7110100		CABLE POWER SUPPLY TO MB DC	Set Complete		0 hrs	1		$54.00	50.00	$27.00	33
Edit	76612	7018600		FAN 80X80X15 24VDC LOCK ROTOR	Set Complete		0 hrs	2		$99.00	50.00	$99.00	85
Edit	76613	3826303		REAR CONN LABEL MFT 3RD IM	Set Complete		0 hrs	1		$10.00	50.00	$5.00	37
Edit	76614	2407850		MOUNTING BRKT REAR CONN NEW	Set Complete		0 hrs	1		$286.00	50.00	$143.00	23
Edit	76615	2073703		HEAT SINK INTERFACE PCB GEN-3	Set Complete		0 hrs	1		$209.00	50.00	$104.50	23
Edit	76616	7011060		E-STOP DUMMY PLUG M12 2NC	Set Complete		0 hrs	1		$47.00	50.00	$23.50	26
Edit	76623	7049500		REAR CONN BOARD ASSY GEN3	Set Complete		0 hrs	1		$556.00	50.00	$278.00	68
Edit	76617	7049605		FRONT CONN BOARD ASSY TE G3	Set Complete		0 hrs	1		$556.00	50.00	$278.00	70
Edit	76618	2407551		PCB FEEDER FRONT PLATE FITTING	Set Complete		0 hrs	1		$72.00	50.00	$36.00	84
Edit	76619	3828503		FRONT CONN LABEL MFT 3RD IM	Set Complete		0 hrs	1		$10.00	50.00	$5.00	97
Edit	76621	7003300		SENSOR PAIR IP GEN 3 XLD M8	Set Complete	1 Standard Production Build	1 hrs	1		$395.00	50.00	$197.50	8
Edit	76622	RMA		LABOR	Set Complete		0 hrs	8		$200.00	0.00	$1,600.00

+ denotes that software settings are available for this piece of equipment.

Labor Hours
* To Refresh Totals - Click Save at Top *

Purchase orders for this Work Order

Edit

XID

Description

Partial

Cost


Charge ID:
Charge postfix (3 chars):
Manager:
Cost Center:
Description:
Begin Date:
End Date:
Budget (hours):
	Active R & D


Serial Number:
Quantity:	Price: % Discount:
	Special cost * financial summary does multiply by quantity * (do not use for purchase orders):
	Set to Zero Production Item: Used Equipment: RMA Main Product: Cost credit
Part Number:	Multifeeder Part: Lead Time (days):
Part Name:
Flag Item:
Date Started:	Date Required: Date Shipped:
Build Pulled:	Build Mechanical: Build Electrical:
Overall Status:	Check Out #1: Check Out #2:
Notes:
Don't Start Until:
Returned
	Add/View/Edit Resource Hours


Vendor:
Description:
Purchase Order:
Total Cost:
Partial Cost:	use this if only part of the purchase order was applied to this work order


			*PRODUCT STACK SHELVES ARE NOT INCLUDED WITH BASE-PICK WHAT IS NEEDED*


			**ALL ITEMS BELOW ARE INCLUDED IN COSTING & PRICING PN 9740001**