0554587 Brook & Whittle

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What Arrived: Returning 1300 for evaluation and repair. Customer requested 5 day turn. Told them we would try for that but typically something like this could take 2.5 weeks. Also requested samples they were struggling with, and a delivery estimate so we can plan for the arrival. Customer says "Can not get unit to run successfully. need unit repaired and validated" (Machine Serial Number:1215-06624 & 1350-13381)
Description of Problem: (1) IP 350 1300 w. Frame (1) MFT 350 IP3 Serial Number 1215-06624 (1) 30mm SE R 1199900 (in Middle) (2) 10mm SE S 1199100 (1) 30mm SW Purple 85D (in Middle) (2) 10mm SW Purple 85D (12) HCP 15mm wide XED Dis Belts (1) Index Support 75mm (1) Extra Index Bracket (1) Set HCP 75 Mag Side Guides (2) Straight HCP Support Rods NO Dis. Side Guides (2) Spring Steal Stirps for transfer from Feeder to DD (1) Fan for Motor (1) Optex Laser Start Sensor (1) LSE (1) E/R Pair (1) MB Control Box 1350-13381 (8) 15mm wide HCP Driven Dis Belts (2) Lug Belts w/ 5 lugs 156mm (1) OEM Press Roller ASSY (1) Extra single none OEM Roller (2) Motor Fans (1) Panasonic Start Sensor 5307940 (1) LSE (2) 120V Power Cord. (1) E/R (1) Box of samples 97mm long books (Green Safe)
Work Done: nEW U-Joint and Worm Shaft Customer opted out of onsite training. Replaced with 25% $412 drop to $400 Evaluated machine and supplied customer quote. Attached email has some more details on evaluation 10/20/23 DTK Plastic bits from Sleeve Flanges where getting in Height Adjustment for entrance to DD. Tony turned me onto some Brass Sleeve Flanges 1543242, used these on just the bottom, to prevent this type of thing from happening again. Left the top flanges plastic. Then added some spacers between Ball Screw, and this Brass Flange to take out any vertical slop, did this on both sides. 10/23/23 DTK Made some custom Collars for Lug Belt Exit for DD, using IGUS Sleeve Bearing 1533858 and added threads for Set Screw, went down to an M3 and used cup head, set screw. Made the customer 4 extra, but then I broke one, so attached 3 extra in a bag for the customer. Fabricated Lexan cover to questionable hole in guarding. My scrap piece came out almost exactly the same! so I would just need to nip of a corner, add a couple holes, and could make another. Wrote information right on the scrap piece, in including customer name, RMA# and put in bottom drawer of my tool box, so I could make another, if they ever need. Cover for DD Motor was able to rattle around with Fans, due to a stripped out thread in sheet metal (dumb!) so I drilled a hole in cover, and made use of existing threaded hole, and made Custom 70mm long socket head bolt, to kill the rattle. Completed work to Driven Discharge, and put into burn in. 10/25/23 DTK Then switched to the Feeder. Added new Worm Shafts and U-Joints updated assigned serial numbers. Completed work to the Feeder, and put into Burn In. 10/30/23 Both Feeder and Driven Discharges did pass their burn ins, and all testing. Did a simulated product run, with a VTC to give signal to Encoder, and Color Sensor for DD. Had issue with how Start Sensor was mounted, and changed so it was just looking at height of lug. Found I could not get re-runned product to run consistent enough. I did ask customer for more samples 3 times during week of 10/23, but the never responded. Tried with about 4" stack, and that ran great until stack got to low. Ship It. Did have to put on several parts that were not quoted. A few Counters, and Exit Roller ETC, but Margins still looked good, so I did not up PO. Customer did with draw their interest for onsite training. Told them about for some larger books they may want 25% DSR, and normalcy 25% DSR goes for $412 but could make to $400 for even exchange for training, the could not find their 25% parts, and they went for the 25%, updated quote, and included 25% gearing parts for them. Shipped under SO# 044196. 11/1/23 DTK
Repair Quotation Notes: Completed By: First 9 items listed are for Belts and Stripper Wheels, used to run the Product, that are worn and in need of replacing. Bearings for Drive Assemblies of 1st Stage Feeder, are worn and recommended to replace, while we have the Drive Assyembly out to repair Slop In Stripper Wheel Shaft. Found issue with Driven Discharge Height Adjustment due to plastic sleeve flange wearing and getting debris in screw adjustment, this can be fixed with out parts, will also see what we can do to prevent this from recurring. Timing Belts in gear side of 1st Feeder have a bit of wear in the teeth, think it makes sense to replace these while we switch the Pulleys back. 3 of the Discharge Pulleys that drive blue belts have deep gauges, and recommend replacing. Timing Pulleys for Lugged Belts are real beat up, and I think this is what is causing the Lug Belts to shred. 4 Collar to align Blue Discharge Belt Exit Pulleys are missing. Tube Clamp for Rear Support curve was beat up, and using hex bolts instead of Adjustment Lever, replacing this item will make it a bit easier to change over to different books. Product Sensor Pair for 2nd Stage Driven Discharge is reading week. Other issues to be resolved without parts needed - There is slop in the Stripper Wheel Shaft. Side to side, and up and down movement on the Left side (Non Operator, or Gear Side) - Motor Shield Wire for 1st Stage Feeder was not making contact, making the Motor susceptible to electrical noise interference. - Ground Wire Post on 1st Stage Feeder was loose - Set Screw for Universal Double Joint for Stripper Wheel adjustment was missing, causing Stripper Wheel Height Adjustment to be none operable. - 2nd Stage Driven Discharge Height Adjustment very hard to turn, pretty much impossible to turn by hand. Quote includes labor time for evaluating, and validating with customers product.

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Edit	XID	Part Number	Serial Number	Part Name	Complete	Total Hours	Hours Remaining	Qty	Cost	Price	Discount	Cal Price	On Hand
Edit	69454	1199100		FEED BELT SE 104606S	Set Complete		0 hrs	2		$72.00	0.00	$144.00	0
Edit	69455	1199300		FEED BELT SE 304606S	Set Complete		0 hrs	1		$110.00	0.00	$110.00	33
Edit	69456	1097511		STRIPPER WHEEL FDA 104620 W60D NO HUB	Set Complete		0 hrs	2		$315.00	0.00	$630.00	11
Edit	69457	1099300		STRIPPER WHEEL FDA 304620 G60D XNBR	Set Complete		0 hrs	1		$334.00	0.00	$334.00	110
Edit	69458	1186621		BELT 15 HC44 XED HCP	Set Complete		0 hrs	12		$37.00	0.00	$444.00	168
Edit	69459	1186652		BELT 15 HC46 XED LUG DISCH	Set Complete		0 hrs	8		$37.00	0.00	$296.00	29
Edit	69460	1156903		TIMING BELT T5 780L 10W-95LS-3	Set Complete		0 hrs	2		$169.00	0.00	$338.00	3
Edit	69461	1156905		TIMING BELT T5 780L 10W-95LS-5	Set Complete		0 hrs	2		$232.00	0.00	$464.00	2
Edit	69462	1156907		TIMING BELT T5 780L 10W-95LS-7	Set Complete		0 hrs	2		$275.00	0.00	$550.00	4
Edit	69463	1002100		BALL BEARING 173510	Set Complete		0 hrs	10		$62.00	0.00	$620.00	41
Edit	69464	1157300		TIMING BELT 051574	Set Complete		0 hrs	1		$45.00	0.00	$45.00	12
Edit	69465	1156600		TIMING BELT 051566	Set Complete		0 hrs	1		$35.00	0.00	$35.00	119
Edit	69466	1150600		TIMING BELT 9521326	Set Complete		0 hrs	1		$25.00	0.00	$25.00	124
Edit	69467	1071715		DISCHARGE PULLEY 154620 HC 44	Set Complete		0 hrs	3		$127.00	0.00	$381.00	45
Edit	69468	1059127		TIMING BELT PULLEY T51027-20	Set Complete		0 hrs	2		$169.00	0.00	$338.00	7
Edit	69469	3581022		COLLAR HCP EZ-APPLY HC	Set Complete		0 hrs	4		$41.00	0.00	$164.00	18
Edit	69470	2021840		90 DEG X .5" SQ TUBE CLAMP	Set Complete		0 hrs	1		$84.00	0.00	$84.00	11
Edit	69473	7007821		PRODUCT SENSOR PAIR HCP SLD	Set Complete		0 hrs	1		$614.00	0.00	$614.00	3
Edit	69471	RMA		LABOR	Set Complete		0 hrs	18		$200.00	0.00	$3,600.00
Edit	69585	25%		GEARING PARTS (AS SPARES)	Set Complete		0 hrs	1		$400.00	0.00	$400.00

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