0554305 Mailing Services of Pittsburg (MSP)

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What Arrived: Item would seem to power on, the splash screen would come up and then the screen would show no data, yet the back light would be lit, sometimes it would complete it power on and there would be data but shortly after starting to run it it would lock up and require you to reboot, at which time most time you would end up with a blank screen, and on at least 2 time it would come up and say something about not being able to detect the proper id on the motherboard or some error message like that. After talking with tech support it was throught that the software was corrupt so new software was ordered and installed, this did not fix the problem, several options were discussed about purchasing various boards and trying them, but then it was decided to just send the unit in for repair. (Machine Serial Number:1546-09342)
Description of Problem: MFT 250 IP3 ED Serial Number 1546-09342 (2) 30mm R SE Feed Belt, one worn smooth, but they just use one at a time. (1) 30mm Stripper Wheel (4) 20mm elastic Discharge Belts (1) 25mm Rear Support Curve (1) Set Mag Side Plate ASSY (1) Product Support Rod ASSY (1) Signal Light (1) E/R Pair (1) Interlock Plug (1) 120V Power Cord
Work Done: Verified no boot up was on the Motherboard, and pulled Motherboard 7/30/21 DTK Looked in List of Failures document for this Motherboard on the EE Drive, found that No Boot up is always caused by cold solder joints, at leasts Motherboard that have been repaired with this issue. Did find an open between PC-104 and CPLD. Reflowed solder. Saw it boot once! 8/6/21 But.... now it will not boot any more. Re-soldered Solder on all PC-104, and still not boot. 8/5/21 Sucked out all solder on PC-104, and re-soldered. 8/6/21 Still no boot 8/9/21 Give up on fixing Motherboard. It is an OF, and believe this is a trace issue on PCB of Motherboard, with many traces involved. Evaluated Mechanism, lots of slop in composite gears machine will greatly benefit from Metal Gearing Change. and quoted with courtesy discount. Got PO, and resumed work on machine. 8/12/21 DTK Updated to VER 5.140 and AMP 5.24 Put Motherboard SN 1885 on test fixture, and put into a 72 hour burn in. 8/13/21 Motherboard passed 72 hour burn in. on test fixture. 8/16/21 DTK Found Worm Shaft broke, and bearing was worn. Upgraded to larger diameter Worm Shaft, and U-joint, and repleaced bearing in Left Side Mech. Drive ASSSY. Completed work, as quoted, to the machine. Updated Assigned Serial Numbers, and MB Serial Number. Put into 24 hour burn in, and observed for proper operation 8/18/21 DTK Passed 24 hour burn in, and check out. Backed up Software Settings. Shipping under SO# 039253 8/19/21 DTK
Repair Quotation Notes: Completed By: No Boot up issue was found to be on the Motherboard. Repair of Motherboard was attempted. It was concluded there are trace issues on PCB itself, with intermittent continuity, causing the No Boot Up issue. Given the relative short life of the Motherboard, we are authorized to apply a 50% discount to the price of a new board. Feed Belts are worn and in need of replacing. Current Timing Pulleys and Gears in the machine are made of Composite Material, and held in with pins. These pins have developed play in the mounting, resulting in significant play in drive of the Mechanisms. Replacing these Pulleys and Gears with Aluminum Versions with set screws, will greatly increase Product placement accuracy. Added Timing Belts, as no extra labor needed to replace, with Timing Pulleys. Also Machine will be upgraded to our new software platform (Version 5), during the repair. With this new software version you will likely see better Product Placement Accuracy, then when machine was new. Courtesy Discount is for IG Programed CF Card previously purchased, that did not solve the issue.

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Edit	XID	Part Number	Serial Number	Part Name	Complete	Total Hours	Hours Remaining	Qty	Cost	Price	Discount	Cal Price	On Hand
Edit	53264	7051100		MOTHERBOARD ASSY GEN 3	Set Complete		0 hrs	1		$4,667.00	50.00	$2,333.50	414
Edit	53265	1199900		FEED BELT SE 304606R	Set Complete		0 hrs	2		$165.00	0.00	$330.00	64
Edit	53266	1054200		TIMING PULLEY HTD 051520 19B AF	Set Complete		0 hrs	1		$130.00	0.00	$130.00	21
Edit	53267	1054000		TIMING PULLEY 051530 16 AF	Set Complete		0 hrs	3		$186.00	0.00	$558.00	46
Edit	53268	1053900		TIMING PULLEY 051524 16 AF	Set Complete		0 hrs	2		$156.00	0.00	$312.00	41
Edit	53269	1057300		TIMING PULLEY 9521311 AF	Set Complete		0 hrs	2		$66.00	0.00	$132.00	64
Edit	53270	4129400		SPUR GEAR 16 475 525 ALF	Set Complete		0 hrs	2		$150.00	0.00	$300.00	39
Edit	53271	1157300		TIMING BELT 051574	Set Complete		0 hrs	1		$45.00	0.00	$45.00	12
Edit	53272	1156600		TIMING BELT 051566	Set Complete		0 hrs	1		$29.00	0.00	$29.00	119
Edit	53273	1150600		TIMING BELT 9521326	Set Complete		0 hrs	1		$22.00	0.00	$22.00	124
Edit	53274	1154600		TIMING BELT 051546	Set Complete		0 hrs	1		$42.00	0.00	$42.00	128
Edit	53275			LABOR	Set Complete		0 hrs	8		$165.00	0.00	$1,320.00
Edit	53276			COURTESY DISCOUNT	Set Complete		0 hrs	1		($668.00)	0.00	($668.00)

+ denotes that software settings are available for this piece of equipment.

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