0554179 Diamond Packaging

RMA#:

Rev:

Traveler Status: Schedule Status:

Prepared By:

Date Rel:

Date Equip. Received:

Date Quoted:

E. Ship Date:

PO#:

PO Date:

Dates Shipped:

Active:

cust id:

Identifier (30 chars):

Category:

*REP/OEM/VAR:

RMA Types

Warranty?

BILL TO

*Attn:

*Company:

Address:

City:

State:

Zip:

Country:

*Phone:

Fax:

*Email:

Rev1:

Rev2:

Rev3:

SHIP TO

Attn:

Company:

Address:

City:

State:

Zip:

Country:

Phone:

Fax:

Email:

FAT Type:

FAT Date:

Lease/Sale:

Crate/Box:

Prod. Hrs Left:

Prod. Hrs Total:

Prod. Pct Done:

Non Prod. Hrs Left:

Non Prod. Hrs Total:

Non Prod. Pct Done:

Billed Pct Done:

Price (Gross):

Project Docs:

Open in Explorer

Discount:

Quote Docs:

Open in Explorer
Copy Path

Quantity Discount:

Commission:

Price (Net):

Customer Price:

Down Payment:
Prior to Ship Payment:
Final Payment:

Down Pay Email
Ship Pay Email
Final Pay Email

✓ Wrike Down Pay
✓ Wrike Ship Pay
✓ Wrike Final Pay
★ Wrike Accounting Complete

Priority:

Override

Pay Comments:

Update Comments

Red Flag:

Don't Start Until:

Demo Equipment

R&D Project

Include in A3 Report

*Machine Serial Number:

*(Required fields)

What Arrived: Screen periodically shows Asian characters. Customer to send product samples, they were getting this behavior, to test static as a possible cause. Also machine was giving Major Product Jam, with no jam present. Want machine gone through. (Machine Serial Number:0402-07060)
Description of Problem: MFT350 Serial Number:0402-07060 running sw rev 3.1.8 on 7031500 Computer board. XED table discharge w/4 upper and 4 lower purple discharge belt included Power Cord, MFT line encoder with wheel, light tower, and start sensor with J1 cable. included 2 product support rods and 2 acute angle magazine side guides. Included left and right discharge side guides with welded repairs at mid-point.
Work Done: Checked for mechanical binding(negative). Powered-up and measured DC voltages at Power Supply to be nominal (4.98,11.93,26.12V). Machine ran normally, no evidence of unusual display behavior. Ran monitored burn-in 500ms off, 200 on at 710 RPM (as sent speed) without display errors. 28 July 20 DEK Setup machine with test encoder attached to Drill estimating 75 mpm conveyor speed. provided Start trigger from test box and fed supplied Foil sample in batch of 16 to conserve samples. Accutipping Speed Match enabled as well as timing comp as provided from customer. Samples accelerated faster than the 710 rpm (100mpm) rate, and generated noticeable static in collection box. Observed scrambling of display, system continued to function and clear/cancel cleared the screen. Behavior repeatable in this condition. Tried triggering using Cycle Start button in Auto Off which runs at jog speed of 710 rpm (100 mpm) and could not generate a screen failure at that speed. Also would not cause failure in Accutipping auto on testing if used MFT sample card stock instead of customer's foil cards, would not generate enough static even at the rapid accelerations.29 July DEK Temporarily attached IQ easy Static bar, intend to emulate 100mpm underlying belt speed and tip foil product to verify if sufficient to prevent display seizure. Will quote as fix if adequate DEK 8/13/20 Quoted 8/14/20 DEK Received email from Dan Gurbacki (copy in project file) 11 Nov 20 asking if we could hold machine until Jan 2021 when he will be able to generate PO. Replied in the affirmative. Offered 5% discount if Dan gives PO by 8 Jan 2021. Dan gave PO# jan5 but took until 15 Jan to get updated hard copy from Brian Martin in purchasing., but we still gave the 5%.(Rev1 quote) Cleaned shafts and reassembled 10 Jan 21 DEK Fabricated Static brush assy 19 Jan 21 DEK Modified enclosure for static brush ground wiring and made connection in enclosure . Tested Unit and verified no static errors when running in tipping mode at speed set to 710 rpm 22jan 21 DEK Initiated Burn-in during daytime 26 Jan 21 DEK Retested after 27 hr burnin, all test fine except Signal tower failed, dull green light on all the time. discovered that driver Fet on interface was the problem. Removed I/F for repair and found that jumperwire to the fet had come off, wire unbroken but not making solder contact. Cleaned and resoldered wire, worked fine..Reinstalled and retested. Initiated an overnite burn-in. 28 Jan 21 DEK Retested after 18 hr burn-in, tested fine. Generated SO 037882 and moved to shipping. Shipped on Feb 1 29 Jan 21 DEK
Repair Quotation Notes: Completed By: Quotation includes replacement of missing components, replacement of damaged exit roller, cleanup of shaft surfaces, installation of custom static discharge brush contacting the upper surface of the product, and replacement of driver board voltage regulator suspected of intermittent jam fault indication. New stripper wheels are also included Due to the intermittent nature of the faults there may could be additional replacements discovered during final testing. In such an event, an updated quotation for this would be provided.

* To Refresh Totals - Click Save at Top *

Edit	XID	Part Number	Serial Number	Part Name	Complete	Total Hours	Hours Remaining	Qty	Cost	Price	Discount	Cal Price	On Hand
Edit	46316	4121000		COLLAR FEEDBELT INT 16MM	Set Complete		0 hrs	4		$57.00	5.00	$216.60	34
Edit	46317	3755000		FEEDER LID FRONT FILTER	Set Complete		0 hrs	4		$4.00	5.00	$15.20	40
Edit	46318	3755100		FEEDER LID REAR FILTER	Set Complete		0 hrs	4		$4.00	5.00	$15.20	58
Edit	46320	6826000		24V 8W BULB FOR SIGNAL LIGHT	Set Complete		0 hrs	2		$14.00	5.00	$26.60	7
Edit	46322	4125200		STRIPPER WHEEL ASSY 3042	Set Complete		0 hrs	1		$141.00	5.00	$133.95	28
Edit	46323	1092800		STRIPPER WHEEL 1042	Set Complete		0 hrs	2		$293.00	5.00	$556.70	11
Edit	46324	2271200		RIGHT BEARING HOUSING COVER	Set Complete		0 hrs	1		$97.00	5.00	$92.15	0
Edit	46325			SALVAGE DRIVER BOARD COVER	Set Complete		0 hrs	1		$145.00	5.00	$137.75
Edit	46326	5504400		DC CONV 2W 5-15V SING CE SIP-7	Set Complete		0 hrs	1		$43.00	5.00	$40.85	8
Edit	46327	7006600		XED DISCH PROD SENSOR PAIR ASY	Set Complete		0 hrs	1		$364.00	5.00	$345.80	8
Edit	46328			STATIC DISCHARGE BRUSH ASSEMBLY	Set Complete		0 hrs	1		$680.00	5.00	$646.00
Edit	46330			LABOR	Set Complete		0 hrs	8		$165.00	5.00	$1,254.00

+ denotes that software settings are available for this piece of equipment.

Labor Hours
* To Refresh Totals - Click Save at Top *

Purchase orders for this Work Order

Edit

XID

Description

Partial

Cost


Charge ID:
Charge postfix (3 chars):
Manager:
Cost Center:
Description:
Begin Date:
End Date:
Budget (hours):
	Active R & D


Serial Number:
Quantity:	Price: % Discount:
	Special cost * financial summary does multiply by quantity * (do not use for purchase orders):
	Set to Zero Production Item: Used Equipment: RMA Main Product: Cost credit
Part Number:	Multifeeder Part: Lead Time (days):
Part Name:
Flag Item:
Date Started:	Date Required: Date Shipped:
Build Pulled:	Build Mechanical: Build Electrical:
Overall Status:	Check Out #1: Check Out #2:
Notes:
Don't Start Until:
Returned
	Add/View/Edit Resource Hours


Vendor:
Description:
Purchase Order:
Total Cost:
Partial Cost:	use this if only part of the purchase order was applied to this work order


			*PRODUCT STACK SHELVES ARE NOT INCLUDED WITH BASE-PICK WHAT IS NEEDED*


			**ALL ITEMS BELOW ARE INCLUDED IN COSTING & PRICING PN 9740001**