0554033 Thompson Direct

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What Arrived: Returning 350 IP3 for evaluation / repair. Motor Stop Safety Relay failed to close. (Machine Serial Number:1634-09465)
Description of Problem: MFT 350 IP3 HCP DCC XED J Serial Number 1634-09465 (3) 30mm SE Feed Belts (3) 30 Stripper Wheels 73 (8) 15mm HCP XED Discharge Belts (2) 75mm Rear Support Curves (1) Set HCP Side Guides (2) Under Curve Support Rods (1) Pressure Roller (1) 120V Power Cord
Work Done: Found open trace on Motherboard from R14 and Safety Relay contact RY1B Pin 12, causing Motor Stop Safety Relay Failed to Close fault. Added 24 Solid AWG Wire, and Motherboard passed all testing. Updated to VER 4.3.72 while retaining software settings, saving settings to network before and after. Had to set up with J Motor Setting, and tacked before backing up settings. Completed evaluation of machine. Put into 24 hour burn in, and observed for proper operation. Prepared repair quote. 5/17/19 DTK Feeder passed a 24 hour burn in. Though about how they are close to a High Performance Upgrade, with the changing of AL Pulleys / Gears, and timing Belts. Ran some numbers, and emailed customer stating an upgrade to high performance would only be an additional $499, and offered an official quote. 5/20/19 DTK Jaime, asked to see an official quote. Prepared this as REV 1, and emailed to the customer. 5/21/19 DTK Completed work to the machine. Added High Performance. Lowered Motor Gain PCT to 150 to baby OF Motherboard. Backed up Settings to the network. Updated assigned serial numbers. Put into burn in and observed for proper operation. 6/4/19 DTK Passed 24 hour burn in, and check out. Shipping under SO# 034229
Repair Quotation Notes: Completed By: Found open trace on Motherboard, causing Motor Stop Safety Relay Failed to Close fault. Added jumper wire to repair. There is slop in the pins of the Composite Pulleys, and Gears. Recommend replacing with Aluminum Pulleys, and Gears held with Set Screws, to remove this slop and increase placement accuracy. May as well replace Timing Belts with Pulleys, as no additional labor needed for belts, and worn Timing Belts will decrease placement accuracy. Aluminum Pulleys / Gears and Timing Belts are included in High Performance Package. High Performance Package includes a Cooling Fan for the motor, and the ability to exceed 300 Products Per Minute, as well as the Aluminum Pulleys / Gears and Timing Belts. Feed Belts are worn and in need of replacing. Four of the Collars to align Feed Belts are stressed from over tightening. O-Rings for Pressure Roller are worn and in need of replacing. Hardware is missing from Product Side Plates, and Support Rods. Thompson Directs Discount applies to parts, but not labor.


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Edit	XID	Part Number	Serial Number	Part Name	Complete	Total Hours	Hours Remaining	Qty	Cost	Price	Discount	Cal Price	On Hand
Edit	39849	8320000		HIGH PERFORMANCE PACKAGE	Set Complete	1 Standard Production Build	1 hrs	1		$2,140.00	25.00	$1,605.00	0
Edit	39850	1199900		FEED BELT SE 304606R	Set Complete		0 hrs	3		$165.00	25.00	$371.25	64
Edit	39851	4120900		COLLAR FEEDBELT IP 20MM	Set Complete		0 hrs	4		$24.00	25.00	$72.00	104
Edit	39852	1045300		O-RING 326 70D N	Set Complete		0 hrs	2		$7.00	25.00	$10.50	57
Edit	39853	3006300		M8 X 16 ADJUSTABLE LEVER	Set Complete		0 hrs	4		$25.00	25.00	$75.00	90
Edit	39854	3005700		M6 X 25 STAR KNOB	Set Complete		0 hrs	2		$7.00	25.00	$10.50	237
Edit	39856			LABOR	Set Complete		0 hrs	6		$165.00	0.00	$990.00


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	Active R & D


			*PRODUCT STACK SHELVES ARE NOT INCLUDED WITH BASE-PICK WHAT IS NEEDED*


			**ALL ITEMS BELOW ARE INCLUDED IN COSTING & PRICING PN 9740001**