0554027 Color Communications

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What Arrived: One of the three was repaired and didn't work when we received it. Ready light does not turn green on main mother board. No output power to servo motor. Please check them out fully, I'm sure there is more wrong than I am aware of. There are 4 circuit boards. I have three machines down. One board is a spare. I put a description of the problems. Unfortunately, I don’t know which one has which problem. I know it’s going to cost me either way, I’m sure you guys can figure out what wrong with them. One didn’t work after you repaired it (from what I’m told). (Machine Serial Number:0505-06117, 0505-06115, 0505-06110)(Machine Serial Number:unknown at this time)
Description of Problem: (1) Motherboard ASSY PN 82202-0D Serial Number 9183 (Comp SN TS 87018, PS SN (cover) CA54252511
Work Done: This board was just repaired under RMA# 0554000 Motor will not run. Passed all other tests. Found U3 doping some of the Interlock 5V Signal. R135 Resistor for Main Triac Gate is open. Vicki to replace U3 and R135. 5/9/19 DTK After parts were replaced Motor still will not run, and AC is not getting to Power X still. R135 did not open right away, and U3 was not dropping the 5V Interlock signal much. Verified drops for Zero Cross circuit, believe Q11 is failed. We do not have any of this Triac in stock. 5/10/19 DTK After re-review think it is more likely U41 Zero Cross chip has failed. And we have these in stock. Vicki to replaced. Vicki to also make change so R150 is 2 43 K Ohm 1W Resistors on top of each other in parallel. 5/14/19 DTK After U41 was replaced. Board was powered up for about a second, then there was sparking from backside of board in the area of Q11. After sparking AC is still not getting to Power-X. It must have bad power, for the sparking to occur. R135 is now open. Speaking with Greg we came up with checking diode drop of bridge rectifier in Power-X, and if good replaced R135, Q11, and U41. Requested (2) Q11 Triacs are ordered. 5/15/19 DTK Bridge looks good. Waiting for Q11 to arrive to continue repair. 5/16/19 DTK Q11 came into stock. Vicki to replace Q11, U41, and R135. 5/20/19 DTK Motherboard now passes all tests. Keypad cable looks beat up, and has punctures. Vicki to replace. 5/21/19 DTK Reassembled and put into a 24 hour burn in. Observed for proper operation. Completed repair quote and emailed to the customer. Found some parts for this RMA were pulled under RMA# 0554028. As 28 was already quoted, just let it go. 5/24/19 DTK received PO. Processed for prepayment under SO# 034204. 6/3/19 DTK
Repair Quotation Notes: Completed By: Computer Board failed causing no boot up. Optoisolator failed causing false Major Product Jam. LCD Cable had a puncture it. Two 43K Ohm Resistors added to update Motherboard.


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Edit	XID	Part Number	Serial Number	Part Name	Complete	Total Hours	Hours Remaining	Qty	Cost	Price	Discount	Cal Price	On Hand
Edit	39943	7031400		COMP NON WINSYS TS5300W/O CHIP	Set Complete		0 hrs	1		$1,592.00	0.00	$1,592.00	-3
Edit	39944	6211200		PHOTO TRANSISTOR OPTOISOLATOR	Set Complete		0 hrs	1		$6.00	0.00	$6.00	8
Edit	39945	5312000		FLEX CABLE LCD DISPLAY	Set Complete		0 hrs	1		$19.00	0.00	$19.00	0
Edit	39946	6572900		RES 43K OHM 1W 5% 2512	Set Complete		0 hrs	2		$2.00	0.00	$4.00	2
Edit	40044			LABOR	Set Complete		0 hrs	5		$165.00	0.00	$825.00


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			**ALL ITEMS BELOW ARE INCLUDED IN COSTING & PRICING PN 9740001**