0553960 Ocean State Bindery

RMA#:

Rev:

Traveler Status: Schedule Status:

Prepared By:

Date Rel:

Date Equip. Received:

Date Quoted:

E. Ship Date:

PO#:

PO Date:

Dates Shipped:

Active:

cust id:

Identifier (30 chars):

Category:

*REP/OEM/VAR:

RMA Types

Warranty?

BILL TO

*Attn:

*Company:

Address:

City:

State:

Zip:

Country:

*Phone:

Fax:

*Email:

Rev1:

Rev2:

Rev3:

SHIP TO

Attn:

Company:

Address:

City:

State:

Zip:

Country:

Phone:

Fax:

Email:

FAT Type:

FAT Date:

Lease/Sale:

Crate/Box:

Prod. Hrs Left:

Prod. Hrs Total:

Prod. Pct Done:

Non Prod. Hrs Left:

Non Prod. Hrs Total:

Non Prod. Pct Done:

Billed Pct Done:

Price (Gross):

Project Docs:

Open in Explorer

Discount:

Quote Docs:

Open in Explorer
Copy Path

Quantity Discount:

Commission:

Price (Net):

Customer Price:

Down Payment:
Prior to Ship Payment:
Final Payment:

Down Pay Email
Ship Pay Email
Final Pay Email

✓ Wrike Down Pay
✓ Wrike Ship Pay
✓ Wrike Final Pay
★ Wrike Accounting Complete

Priority:

Override

Pay Comments:

Update Comments

Red Flag:

Don't Start Until:

Demo Equipment

R&D Project

Include in A3 Report

*Machine Serial Number:

*(Required fields)

What Arrived: (Machine Serial Number:0039-01671 ) Machine has intermittent but persistent problem with screen flickering especially when jog button is used. Eventually becomes unresponsive to jog. Sometimes will do it on cold power-up, other times takes a while to occur, so not necessarily temp related.
Description of Problem: MFT250 Feeder S/N 0039-01671 including: (1) attached short product support rod (1)Left and (1) Right product side guides (1) attached 75mm plastic product support S curve (1) light tower (2) 20mm rough purple feedbelts (4) 20 mm purple discharge belts attached XED 250 plate discharge w/7006400 product sensor
Work Done: Customer telephoned in response to email and gave above explanation. Said he understands about evaluation fee and will send hard copy policy form by end of week. Was told we are backlogged on repairs and he understood as he is somewhat overloaded himself. No specific date given for evaluation. DEK- 11/29/18 Flickering of display was actually error messages cycling with "feeder On" message. Old rev of software predated "Major Product Jam" messaging so machine was properly responding to non-rotation of motor. Burned 2.9.18 version of memory chip which then displayed "Major Product Jam" error message Swapped sequence of PCB with known good test fixture . End result, I/F card bad, would communicate with known good amp bd but prohibit motor rotation, after fault random characters displayed on LCD in otherwise good system. Ina addition, second failure of blue motor w/cubic encoder cover . once Interface card swapped, machine would drive test alpha motor but not it's own blue motor. Dave K. advised to communicate likely greater than $5K repair quote even assuming we can repair interface board. Offer to waive evaluation fee at this point if cease evaluation now. -1/4/19 DEK Bruce had price objection, wanted some time to consider less expensive replacement options. 1/9/19 DEK Followed- up with Bruce to see where he was with exploration of options but received no reply. 2/20/19 DEK Contacted Greg Velleca by phone who advised to cease any further evaluation and provided UPS account to return unit to Ocean State. 4/16/19 DEK Returned using SO 033904 on customer's original pallet. DEK 4/16/19
Repair Quotation Notes: Completed By:


Serial Number:
Quantity:	Price: % Discount:
	Special cost * financial summary does multiply by quantity * (do not use for purchase orders):
	Set to Zero Production Item: Used Equipment: RMA Main Product: Cost credit
Part Number:	Multifeeder Part: Lead Time (days):
Part Name:
Flag Item:
Date Started:	Date Required: Date Shipped:
Build Pulled:	Build Mechanical: Build Electrical:
Overall Status:	Check Out #1: Check Out #2:
Notes:
Don't Start Until:
Returned
	Add/View/Edit Resource Hours


Vendor:
Description:
Purchase Order:
Total Cost:
Partial Cost:	use this if only part of the purchase order was applied to this work order

Edit	XID	Part Number	Serial Number	Part Name	Complete	Total Hours	Hours Remaining	Qty	Cost	Price	Discount	Cal Price	On Hand
Edit	39261	5202600		MOTOR 800W 200V HS KEYED	Set Complete		0 hrs	1		$3,585.00	0.00	$3,585.00	1
Edit	39262	7050200		INTERFACE CIRCUIT ASSEMBLY	Set Complete		0 hrs	1		$2,769.00	0.00	$2,769.00	0
Edit	39263	7006400		ED DISCH PROD SENSOR PAIR ASY	Set Complete		0 hrs	1		$364.00	0.00	$364.00	8
Edit	39264	1167600		FEED BELT ECG 204007R	Set Complete		0 hrs	2		$239.00	0.00	$478.00	15
Edit	39265	1178400		XED DISCHARGE BELT EPDM 204003	Set Complete		0 hrs	4		$111.00	0.00	$444.00	23
Edit	39266	4124200		STRIPPER WHEEL ASSY 2040	Set Complete		0 hrs	2		$82.00	0.00	$164.00	8
Edit	39267			LABOR	Set Complete		0 hrs	14		$165.00	0.00	$2,310.00


Charge ID:
Charge postfix (3 chars):
Manager:
Cost Center:
Description:
Begin Date:
End Date:
Budget (hours):
	Active R & D


			*PRODUCT STACK SHELVES ARE NOT INCLUDED WITH BASE-PICK WHAT IS NEEDED*


			**ALL ITEMS BELOW ARE INCLUDED IN COSTING & PRICING PN 9740001**