0553825 BindRite

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What Arrived: Customer called requesting RMA for machine will not stop running. Customer did not want to troubleshoot issue. 2/8/2018 MM (Machine Serial Number:1008-08307)`
Description of Problem: (1) MFT 350 IP ED SN: 1008-08307 (3) 30mm rough natural feed belts (3) 30mm stripper wheels (6) 20mm discharge belts (1) ER pair (2) H brackets
Work Done: Checked in and inspected machine. Performed all RMA IO tests. Everything checked, out ER pair at full strength. Machine did come in with bad rubber foot, broken discharge side bracket, broken height adjustments, bad feed belts,. stripper wheels and discharge belts. Tightened set screws an feed belt and discharge belt pulleys and put into 24 hour burn-in. 2/28/2018 MM Machine giving major product jam errors during burn in. Removed drive belt and ran unladed and still got jam error. Pulled motherboard for DK to troubleshoot. Also broke motor phoenix connector header when pulling board. 3/1/2018 MM Vicki replaced Motor header that was broken. Found that when some heat is applied around U47 AC Detect Optocoupler the output would drop, out and this caused a Major Product Jam. Vicki replaced U47. Put Motherboard in burn in on test fixture, and observed for proper operation. Board would not keep running even when heat is applied around U47. 3/1/18 DK Motherboard passed a 20 hour burn in, and diagnostics. Give board back to Matt with instructions to set LCD Contrast, check cooling fans, and power supply after assembling, and before installing into machine. 3/2/18 DK installed MB back in machine and put into 24 hour burn-in. 3/5/2018 MM Machine passed 24 hour burn-in, quoted machine. 3/6/2018 MM Tony completed repair. Some items quoted were not needed, other items that were not quoted were needed. Ended on 68 % contribution margin. Called it good. Submitted paper work for prepayment. SO# 031350. Put in 24 hour burn in, and observed for proper operation. 3/21/18 DK Feeder passed 24 hour burn in, put in a second burn in, and observed for proper operation. 3/22/18 DK Feeder passed second 24 hour burn in. 3/23/18 DK Feeder passed check out. Updated Assigned serial numbers. Customer had stated they will be initiating payment. 4/5/18 DK
Repair Quotation Notes: Completed By: Found AC detect chip on motherboard had failed causing major product jam faults. The motherboard was repaired. Right side discharge side bracket is broken and needs to be replaced. Spur gears and timing pulleys are worn and need to be replaced. There is an excessive amount of back and forth play in the drive. Suggest upgrading the timing pulleys from DCC to metal, this will greatly increase tipping accuracy. Height adjustment bellows have holes and need to be replaced Feed belt track is worn and needs replacement. Feed belt collars are cracked or missing and need to be replaced. Stripper wheels are worn and need to be replaced. Discharge belt track is worn and needs replacement. High performance motor fan is missing blades and needs to be replaced. One foot is missing the rubber, this needs to be replaced. Fan filter needs to be replaced

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Edit	XID	Part Number	Serial Number	Part Name	Complete	Total Hours	Hours Remaining	Qty	Cost	Price	Discount	Cal Price	On Hand
Edit	32676	6092700		OPTOCOUPLER LOGIC OUT 8-DIP	Set Complete		0 hrs	1		$14.00	0.00	$14.00	5
Edit	32677	2038800		BRACKET SIDE ED 20 IP P	Set Complete		0 hrs	1		$455.00	0.00	$455.00	84
Edit	32678	4108700		PULLEY PACKAGE LEFT AL FL	Set Complete		0 hrs	1		$813.00	0.00	$813.00	0
Edit	32679	4108900		MED DRIVE METAL GEAR PKG	Set Complete		0 hrs	1		$289.00	0.00	$289.00	0
Edit	32680	4108200		PULLEY PACKAGE RIGHT AL FL 25	Set Complete		0 hrs	1		$360.00	0.00	$360.00	0
Edit	32681	3029200		BELLOW HEIGHT ADJUSTMENT IP	Set Complete		0 hrs	4		$34.00	0.00	$136.00	147
Edit	32682	4496200		FEED TRACK SE C304606R	Set Complete		0 hrs	3		$308.00	0.00	$924.00	0
Edit	32683	4120900		COLLAR FEEDBELT IP 20MM	Set Complete		0 hrs	6		$24.00	0.00	$144.00	104
Edit	32684	4125600		STRIPPER WHEEL ASSY 304620	Set Complete		0 hrs	3		$104.00	0.00	$312.00	33
Edit	32685	4154300		ED BELT TRACK ASSY 204620K	Set Complete		0 hrs	6		$118.00	0.00	$708.00	0
Edit	32687	5339200		COOLING FAN 92 X 25-5	Set Complete		0 hrs	1		$64.00	0.00	$64.00	13
Edit	32688	2408300		FEEDER SUPPORT PLATE	Set Complete		0 hrs	1		$29.00	0.00	$29.00	81
Edit	32689	3756500		FOAM FILTER	Set Complete		0 hrs	1		$4.00	0.00	$4.00	172
Edit	32690			LABOR	Set Complete		0 hrs	16		$165.00	0.00	$2,640.00

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			*PRODUCT STACK SHELVES ARE NOT INCLUDED WITH BASE-PICK WHAT IS NEEDED*


			**ALL ITEMS BELOW ARE INCLUDED IN COSTING & PRICING PN 9740001**