0553811 Bindagraphics

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What Arrived: Sending in MFT 350 IP XED SN: 0831-08098 for repair. Giving major product jam fault after 15 minutes of running. Clear out fault and 10 or 15 minutes later would give Major product jam fault. So giving intermittent major product jam faults. (Machine Serial Number:0831-08098)
Description of Problem: MFT 350 IP DCC XLD Serial Number 0831-08098 (2) 30mm ECG R Feed Belts (2) 30mm 85D Purple SW (6) 20mm Discharge Belts (1) 75mm Rear Support Curve (grooves look intentional in scoop) (2) Product Support Rod ASSY (1) Set Magazine Side Guide ASSY (lips cut all the way off) (1) XED Sheet Metal Side Guide (just one side) (2) 15/15 80/20 stick mounted to feet (1) Rod to mount Clear Product Sensor, with reflector tape on E/R Holder * no Product Sensor, or Interlock Plug
Work Done: Spoke to Jay was looking for update, want us to call Monty Lamb plant manager with update 443-326-7590. 1/30/2018 MM Has XLD Discharge Brackets with wrong hole location for Table Rods. Replace FOC with (2) 2033300. At first glance mechanism need a lot of work, and Split Collars are missing bolts. Machine passed all initial testing. Put in burn in and observed for proper operation. After an hour and a half of testing, called Monte, and give update. He asked that I give a call around 2 Central tomorrow, with an update. 1/31/18 Machine passed 24 hour burn in, Put in another. Tried emailing Monte and Jay, email bounced back. 2/1/18 Left VM on number Monte give, Jay Pryor had the greeting in the VM. Updated Monte on situation. Machine passed over 48 hours burn in. 2/2/18 DK Machine passed all diagnostics, except Product Sensor Pair. Customer has been using Advanced Product Sensor, evidence in software settings. Also did a simulated Accutipping Test, without issue. Sent customer email with report, and options. 1) move forward with a mechanical refurb quote of about $5K. 2) Stop evacuation and pay $400.00 evaluation charge. 2/5/18 DK Customer called and decided to move forward with medicinal refurb, and product sensor pair circuitry repair. 2/6/15 DK Resumed work on machine. Verified U16 failed on Motherboard causing product sensor circuit issue. Applied heat gun to AC detect chip, as this chip is the only one I know of that heat has shown internment issues. AC detect passed this test. Vikki to replace U16. 2/7/18 DK Vikki replaced U16 and product sensor circuit is working. Updated software. Motherboard ASSY passed diagnostics. Re-installed in machine. Took apart mechanism. Prepared repair quote, and emailed to the customer. 2/8/18 DK Free of Charge Upgrades - Software Upgrade - Discharge Rails for increased product support in Discharge - Added Decals - Easier to remove Cross Rods for Height Adjustments. Called Monte and he said they thought they didn't need some of the quoted items, he said he would call me back after his meting to discuss, and then never did. 2/22/18 DK Tony from Bindagraphics called, and elected to remove Product Sensor Pair PN 7007700. He give a PO# of 28861. Called Tony (443-301-6996) left VM explaining I would need a copy of the PO, and can send a revised copy of the PO less 7007700, just need his email. Did not hear back from him. 3/1/18 Talked with Tony, and sent revised quote via FAX. 3/2/18 DK Received PO for full dollar amount. 3/6/18 DK Sent customer 50% prepay invoice via Fax, Called after sending. Resumed work on machine. 3/7/18 DK Customer paid 3/12/18 Completed work to the machine, and put into a 24 hour burn in. 3/14/18 DK Feeder passed 24 hour burn in, and check out. Sent to shipping. 3/15/18 DK
Repair Quotation Notes: Completed By: Cause of Major Product Jam is unknown. Extensive testing was performed without duplicating this problem. Detailed email was sent to customer. IC 8 Bit Serial failed, on Motherboard causing Product Sensor Pair to no longer work. Keypad has clear window broke out allowing debris into the electronics, recommend replacing. Machine is missing Product Sensor Pair, and two rods to mount it. Stripper Wheels, and Discharge Belts, are worn, and recommended to be replaced. Teeth of Spur Gears, and Timing Belts are worn, replacing will increase product placement accuracy. Bearing as worn and in need of replacing. Timing pulleys are worn, new shafts are need to upgrade to aluminum style. Replacing Sliding Block, Worm Screw, and Ball Screws, will take up excess play in Discharge Shaft, that is negatively affecting product placement. Discharge Exit Roller Bearings are worn, and out side of roller has deep groves, making assemblies in need of replacing. Bellow are worn and in need of replacing. Machine is missing or has broken Adjustable Levers. - Software Upgrade - Discharge Rails for increased product support in Discharge - Added Decals - Easier to remove Cross Rods for Height Adjustments. Tony requested Product Sensor Pair XLD IP PN 7007700 to be removed from quote. This is the change for REV1

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Edit	XID	Part Number	Serial Number	Part Name	Complete	Total Hours	Hours Remaining	Qty	Cost	Price	Discount	Cal Price	On Hand
Edit	32241	6092500		IC 8BIT SERIAL I/O ADC 8-MSOP	Set Complete		0 hrs	1		$19.00	0.00	$19.00	10
Edit	32242	5311000		MEMBRANE KEYPAD MFT	Set Complete		0 hrs	1		$337.00	0.00	$337.00	53
Edit	32243	3756500		FOAM FILTER	Set Complete		0 hrs	2		$4.00	0.00	$8.00	172
Edit	32245	1273700		UPPER PROD SENSOR ROD350 20	Set Complete		0 hrs	2		$43.00	0.00	$86.00	82
Edit	32246	4125600		STRIPPER WHEEL ASSY 304620	Set Complete		0 hrs	2		$104.00	0.00	$208.00	33
Edit	32247	1177500		XLD DISCHARGE BELT EPDM 204604	Set Complete		0 hrs	6		$138.00	0.00	$828.00	13
Edit	32248	1104800		SPUR GEAR 19 475 525 AI	Set Complete		0 hrs	2		$71.00	0.00	$142.00	42
Edit	32249	1157300		TIMING BELT 051574	Set Complete		0 hrs	1		$34.00	0.00	$34.00	12
Edit	32250	1156600		TIMING BELT 051566	Set Complete		0 hrs	1		$39.00	0.00	$39.00	119
Edit	32251	1150600		TIMING BELT 051566	Set Complete		0 hrs	1		$39.00	0.00	$39.00	124
Edit	32252	1154600		TIMING BELT 051546	Set Complete		0 hrs	1		$33.00	0.00	$33.00	128
Edit	32253	1002100		BALL BEARING 173510	Set Complete		0 hrs	10		$57.00	0.00	$570.00	41
Edit	32254	1057300		TIMING PULLEY 9521311 AF	Set Complete		0 hrs	2		$81.00	0.00	$162.00	64
Edit	32255	1260400		END PIECE TP SHAFT 20 DC	Set Complete		0 hrs	1		$142.00	0.00	$142.00	47
Edit	32256	1261800		IDLER SHAFT BEARING HOUSING IP	Set Complete		0 hrs	1		$113.00	0.00	$113.00	18
Edit	32257	2121600		SLIDING BLOCK MFT IM 35	Set Complete		0 hrs	2		$110.00	0.00	$220.00	6
Edit	32258	1432200		BALL SCREW SLIDING BLOCK IM	Set Complete		0 hrs	2		$11.00	0.00	$22.00	41
Edit	32259	1113300		WORM GEAR A 1B 6 Z32020 IM	Set Complete		0 hrs	2		$10.00	0.00	$20.00	52
Edit	32260	4030600		DISCH EXIT ROLLER 350 20 DS	Set Complete		0 hrs	2		$563.00	0.00	$1,126.00	14
Edit	32261	3029200		BELLOW HEIGHT ADJUSTMENT IP	Set Complete		0 hrs	4		$34.00	0.00	$136.00	147
Edit	32262	3002400		M6 X 20 ADJUSTABLE LEVER	Set Complete		0 hrs	2		$21.00	0.00	$42.00	10
Edit	32263	3006600		M8 X 32 ADJUSTABLE LEVER	Set Complete		0 hrs	1		$28.00	0.00	$28.00	164
Edit	32264	3005700		M6 X 25 STAR KNOB	Set Complete		0 hrs	1		$7.00	0.00	$7.00	237
Edit	32265			LABOR	Set Complete		0 hrs	12		$165.00	0.00	$1,980.00

+ denotes that software settings are available for this piece of equipment.

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			*PRODUCT STACK SHELVES ARE NOT INCLUDED WITH BASE-PICK WHAT IS NEEDED*


			**ALL ITEMS BELOW ARE INCLUDED IN COSTING & PRICING PN 9740001**