0553786 Westrock Mebane, NC

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What Arrived: MFT 250 Ip Motor making a lot of noise, has missing parts repair and refurbish (Machine Serial Number:0625-06269). Spoke with customer Jerry Sterling and he stated fix the machine and its not getting a discharge or any other parts. 12/14/2017 MM Jerry Sterling 336-266-8858
Description of Problem: (1) MFT 250 IP SN 0625-06269 Missing lots of items (it is like 1/3 a Feeder) - Just has electronics, Cases, Motor Mount, Discharge Mount for 150 Discharge, Has 2 Center Piece Shafts with Collars. Bearing Housing cover. Drive Components put in random configuration. MORE PARTS FOR THE MACHINE IN A SEPRATE SHIPPMENT. 2/28/18 Parts in separate shipment (2) Aluminum elephant ears (5) Timing Pulleys 1057000 (NEW) (2) Timing Pulleys unknown parts numbers. (very used) (3) 250 Product Support Rods (1) Timing Belt 1150600 (Gently Used) (2) cross rods with (4) Collars for the rods (2) Custom AL Blocks (1) Dummy Plug (1) Short 120v power cored (1) Stack light (1) bag with misc hardware These parts checked in 3/5/2018 DK Discharge, and Samples arrived 4/3/18 DK Magazine Side Guide Assyemblies, Product Support Rod ASSY, and 50mm Rear Support Curve ASY 7/24/18 DTK
Work Done: Motor has overheated (over 250F), and makes odd sounds. Machine functions electrically other then that, and a missing Cooling Fan header on Motherboard. Put in burn in, with test motor. The few mechanism that are there are in bad shape. 12/14/17 DK Talked to customer, and told them it was risky to ship w/o center support items, they will return what they have. Understood we will quote assuming they get us these items, and we will use a discharge to test, but not ship with that discharge. Passed 14 hours burn in. Evaluated mechanisms and prepared repair quote. Emailed customer repair quote. 12/15/17 DK Spoke with Jerry Sterling regarding a shipment of parts sent FedEx on 2/23/2018. If we dont have what we need let him know and he will send it to us. 2/26/2018 MM Left Jerry a message to get on same page. Heard some different things, about direction of repair, and just want us on the same page. After inventorying parts that came in, deducted items from quote. Found Signal Light had burnt out bulbs. Added to repair quote. 3/5/18 DK CUSTOMER WANT THIN BLUE BELTS. Customer sending a Discharge, and samples. They would like an APL 90 degree test with product. Successful testing, would result in a likely APL sale. Told customer I will look at Discharge and samples, then quote for repair / refurb, and APL 90 degree testing with product samples. 3/7/18 DK Evaluated Discharge and updated quote. Sent customer email with quote for repair, and to ask on product. 4/9/18 DK Micah to do product test. Need to see about HCP Side Guides with notches, to add to quote. 4/13/18 DK Updated quote for Belts and Stripper Wheels they use, and added Discharge Side Guides that are notched for rollers. This quote to include notched out elephant ear for 90 degree APL Transfer. 5/8/18 DK Sent customer reminder email. 6/1/18 DK Received PO. Lindsay approved net 30 terms for repair. 6/15/18 DK Found that both cases needed to be replaced, as cannot mix and match A35 and 40 cases, due to change in Belt angle. Decieded I was in it too far, and thought we would still be profitable. 7/16/18 DTK Completed rebuild. Put in 24 hour burn in, and observed for proper operation. Realized we did not have a Clear Product Sensor for testing, give customer option of us bowing when from ourselves for testing or they can purchase.. 7/30/18 DTK Feeder passed 24 hour burn in. Put in another 24 hour burn in. 7/31/18 DTK Updated Assigned serial numbers. Past second 24 hour burn in. Past diagnostics. 8/1/18 DTK Set up and ran product successfully. Turned over to Clay and Integration. Machine to come back to RMA for final paper work for invoice, and to return Clear Product Sensor to stock. 8/6/18 DTK Integration has completed, and sent customer video for acceptance. Clay estimated shipping date of Friday. Re-stocked Clear Product Sensor. Compleated SO# 032327 for this. 8/21/18 DTK Customer would like video of clear product running showing consistent sepration, after repair is complete. The APL would come in on the left side of the feeder as if you were a product going through the feeder.
Repair Quotation Notes: Completed By: Motor has overheated, and is not running properly, abnormal vibration. A 2 Pin Header for a Cooling Fan is broken off of the Motherboard. Fan Filters are worn and in need of replacing. Left Side Housing (case) has a through hole blown out, and the case is bent. There excess vertical play in the Stripper Wheel Shaft, and Upper Discharge Shaft, causing inaccurate product placement, replacing the Sleeve Flanges, Worm Gear, and Ball Screw in Bearing Housing assemblies will solve this. Bearings in Bearing Housing are worn and should be replaced. Timing Pulleys and Timing Belts are to replace worn ones, and to convert to newer available Case version. There is play in the Spur Gears due to wear of the teeth, recommend replacing teeth spur gear inserts. Two Housing Hinges are broken. Cabinet Latches are broken or stripped out. Two Rubber Mounts are missing. Bellow Height Adjustments are missing or worn. Bracket Discharge Mount L is needed for Case conversion. A hole of an Upper Discharge Housing was damaged, by what looks to be a drill. Motor Mount is needed for case conversion. The next twelve items on the quote are all for missing items. Two bulbs in stack light have burnt out. Bearings of Pulleys for Discharge exit are worn, and in need of replacing. Product Sensor pair is reading weak, and insulation of cable is chewed up causing conductor to be exposed. SIDE GUIDE L/R HCP GEN3 XLD SL are the new style that wrap around the Table Rods.

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Edit	XID	Part Number	Serial Number	Part Name	Complete	Total Hours	Hours Remaining	Qty	Cost	Price	Discount	Cal Price	On Hand
Edit	31615	5202500		MTR A0800 122-5-010 800W 200V	Set Complete		0 hrs	1		$3,526.00	0.00	$3,526.00	0
Edit	31616	5001500		2 PIN .100" SPACING STR HEADER	Set Complete		0 hrs	1		$1.00	0.00	$1.00	79
Edit	31617	3756800		FAN FILTER 80X80	Set Complete		0 hrs	2		$12.00	0.00	$24.00	71
Edit	31618	2107200		HOUSING LEFT MFT IP A	Set Complete		0 hrs	1		$499.00	0.00	$499.00	0
Edit	31619	1543200		SLEEVE BRG FLANGE 0708 03	Set Complete		0 hrs	8		$5.00	0.00	$40.00	30
Edit	31620	1113200		WORM GEAR A 1B 6 Z32020	Set Complete		0 hrs	1		$34.00	0.00	$34.00	1
Edit	31621	1432100		BALL SCREW SLIDING BLOCK SS	Set Complete		0 hrs	1		$62.00	0.00	$62.00	19
Edit	31622	1002100		BALL BEARING 173510	Set Complete		0 hrs	6		$57.00	0.00	$342.00	41
Edit	31623	1002600		BALL BEARING 174012	Set Complete		0 hrs	4		$28.00	0.00	$112.00	29
Edit	31624	1057300		TIMING PULLEY 9521311 AF	Set Complete		0 hrs	2		$81.00	0.00	$162.00	64
Edit	31625	1054000		TIMING PULLEY 051530 16 AF	Set Complete		0 hrs	2		$154.00	0.00	$308.00	46
Edit	31626	1053900		TIMING PULLEY 051524 16 AF	Set Complete		0 hrs	1		$138.00	0.00	$138.00	41
Edit	31627	1154600		TIMING BELT 051546	Set Complete		0 hrs	1		$33.00	0.00	$33.00	128
Edit	31628	1156600		TIMING BELT 051566	Set Complete		0 hrs	1		$39.00	0.00	$39.00	119
Edit	31629	1157300		TIMING BELT 051574	Set Complete		0 hrs	1		$34.00	0.00	$34.00	12
Edit	31630	1104800		SPUR GEAR 19 475 525 AI	Set Complete		0 hrs	2		$71.00	0.00	$142.00	42
Edit	31631	3010000		FEEDER HOUSING HINGE	Set Complete		0 hrs	2		$22.00	0.00	$44.00	50
Edit	31632	3400000		CABINET LATCH	Set Complete		0 hrs	4		$9.00	0.00	$36.00	2661
Edit	31633	3021200		M8 FEMALE-FEMALE RUBBER MOUNT	Set Complete		0 hrs	2		$11.00	0.00	$22.00	4
Edit	31634	3029200		BELLOW HEIGHT ADJUSTMENT IP	Set Complete		0 hrs	4		$34.00	0.00	$136.00	147
Edit	31635	2016200		BRACKET DISCHARGE MOUNT L	Set Complete		0 hrs	1		$322.00	0.00	$322.00	12
Edit	31636	2111300		UPPER DISCHARGE HOUSING 35	Set Complete		0 hrs	1		$47.00	0.00	$47.00	0
Edit	31637	2026800		MOTOR MOUNT MFT IP IT	Set Complete		0 hrs	1		$122.00	0.00	$122.00	0
Edit	31640	4291800		VACUUM CHAMBER IM-30	Set Complete		0 hrs	1		$978.00	0.00	$978.00	8
Edit	31641	1194300		FEED BELT ECG 304606SDV	Set Complete		0 hrs	1		$269.00	0.00	$269.00	31
Edit	31642	1262700		CENTER PIECE SHAFT 250 20	Set Complete		0 hrs	2		$175.00	0.00	$350.00	107
Edit	31643	1355600		SPLIT COLLAR M8 20	Set Complete		0 hrs	4		$54.00	0.00	$216.00	315
Edit	31644	1099300		STRIPPER WHEEL FDA 304620 W60D	Set Complete		0 hrs	1		$94.00	0.00	$94.00	110
Edit	31645	1186821		BELT 15-HC44 XLD HCP	Set Complete		0 hrs	4		$45.00	0.00	$180.00	10
Edit	31646	4127915		DISCHARGE PULLEY 154620K HC 44	Set Complete		0 hrs	4		$52.00	0.00	$208.00	0
Edit	31647	1232700		SPANNING SHAFT 250 20	Set Complete		0 hrs	1		$161.00	0.00	$161.00	23
Edit	31661	4118700		IDLER PULLEY 304620C	Set Complete		0 hrs	1		$121.00	0.00	$121.00	12
Edit	31662	4118200		DRIVE PULLEY 304620C	Set Complete		0 hrs	1		$49.00	0.00	$49.00	46
Edit	31663	6826200		BULB 24V 5W 45MM LIGHT	Set Complete		0 hrs	2		$9.00	0.00	$18.00	26
Edit	32638	4129721		PULLEY HC TH NB DISCH 1021	Set Complete		0 hrs	4		$77.00	0.00	$308.00	63
Edit	33081	7007721		PRODUCT SENSOR PAIR HCP XLD	Set Complete		0 hrs	1		$351.00	0.00	$351.00	2
Edit	33082	2208263		SIDE GUIDE L/R HCP GEN3 XLD SL	Set Complete		0 hrs	2		$303.00	0.00	$606.00	12
Edit	33535			LABOR	Set Complete		0 hrs	22		$165.00	0.00	$3,630.00

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			**ALL ITEMS BELOW ARE INCLUDED IN COSTING & PRICING PN 9740001**