0553635 Westrock

RMA#:

Rev:

Traveler Status: Schedule Status:

Prepared By:

Date Rel:

Date Equip. Received:

Date Quoted:

E. Ship Date:

PO#:

PO Date:

Dates Shipped:

Active:

cust id:

Identifier (30 chars):

Category:

*REP/OEM/VAR:

RMA Types

Warranty?

BILL TO

*Attn:

*Company:

Address:

City:

State:

Zip:

Country:

*Phone:

Fax:

*Email:

Rev1:

Rev2:

Rev3:

SHIP TO

Attn:

Company:

Address:

City:

State:

Zip:

Country:

Phone:

Fax:

Email:

FAT Type:

FAT Date:

Lease/Sale:

Crate/Box:

Prod. Hrs Left:

Prod. Hrs Total:

Prod. Pct Done:

Non Prod. Hrs Left:

Non Prod. Hrs Total:

Non Prod. Pct Done:

Billed Pct Done:

Price (Gross):

Project Docs:

Discount:

Quote Docs:

Open in Explorer
Copy Path

Quantity Discount:

Commission:

Price (Net):

Customer Price:

Down Payment:
Prior to Ship Payment:
Final Payment:

Down Pay Email
Ship Pay Email
Final Pay Email

✓ Wrike Down Pay
✓ Wrike Ship Pay
✓ Wrike Final Pay
★ Wrike Accounting Complete

Priority:

Override

Pay Comments:

Update Comments

Red Flag:

Don't Start Until:

Demo Equipment

R&D Project

Include in A3 Report

*Machine Serial Number:

*(Required fields)

What Arrived: Customer sending back ADT stating he believes the motor drive board is out. The ADT will not move (Machine Serial Number:0503-02358)
Description of Problem: ADT 550 SN 0503-02358 (4) Skies (2) Product Rod
Work Done: Mechanisms binding. Found AC Input Fuse Blowing when attempting to run. Found washer under AMP Board shorting under high motor voltage, causing fuse to blow. AMP Board looks to have failed. Further evaluation needed. 3/27/17 DK AMP Board has failed, FET Repair attempted without success. Tested with new AMP Board, and it passed all testing. Completed repair quote, and emailed to the customer. 3/28/17 DK Put back in crate behind machine shop to store, machine. 4/4/17 DK Emailed customer regarding the status of the repair. 5/25/2017 MM Went to start work, and found the Anti Backlash ASSY was out of stock, and is due in 6/30/17. Give Interface board to Jane to add Caps. Took machine apart to perform repair. Found a spring broken. Should review assembly procedures as re-installing parts. 6/21/17 DK Pulled spring and washers for stationary rods. Replaced seals and linear bearing inserts. Cleaned, and got machine all ready for Anti Backlash assy. 6/22/17 DK Lindsay approved full amount on net 30. Finished repairs, and ADT passed all testing. Moved to shipping SO# 29761
Repair Quotation Notes: Completed By: Found a metal washer stuck under AMP Motor Drive Board, that caused fuses to open when the machine was told to cycle. Found ADT PMW (AMP Motor Drive Board) failed, causing the machine to be unable to run the motor.Deemed the board non-repairable. Found that Capacitors have broke off ADT Interface Board. Mechanisms are overloaded due to binding in Advanced Anti-back lash assembly. Found a heavy grease was used to lubricate the machines mechanism. We recommend using only light oil for lubrication on this machine. We use a Food Grade Gear Oil 85. Mechanical overload does cause premature electrical failures, for this machine. Recommend replacing Linear Bearing Inserts, and Seals, while we have the machine apart for the Anti-back lash. Static Brush is missing.


Serial Number:
Quantity:	Price: % Discount:
	Special cost * financial summary does multiply by quantity * (do not use for purchase orders):
	Set to Zero Production Item: Used Equipment: RMA Main Product: Cost credit
Part Number:	Multifeeder Part: Lead Time (days):
Part Name:
Flag Item:
Date Started:	Date Required: Date Shipped:
Build Pulled:	Build Mechanical: Build Electrical:
Overall Status:	Check Out #1: Check Out #2:
Notes:
Don't Start Until:
Returned
	Add/View/Edit Resource Hours


Vendor:
Description:
Purchase Order:
Total Cost:
Partial Cost:	use this if only part of the purchase order was applied to this work order

Edit	XID	Part Number	Serial Number	Part Name	Complete	Total Hours	Hours Remaining	Qty	Cost	Price	Discount	Cal Price	On Hand
Edit	28881	6392000		PWER ENTRY FUSE 10 A 5 X 20 MM	Set Complete		0 hrs	2		$6.00	0.00	$12.00	196
Edit	28882	7133000		ADT PWM CIRC BOARD ASSY	Set Complete		0 hrs	1		$3,205.00	0.00	$3,205.00	0
Edit	28883	6475200		CAP 1000UF 6.3 VDC SM G SIZE	Set Complete		0 hrs	2		$5.00	0.00	$10.00	3
Edit	28884	1049400		ADVANCED ANTI-BACKLASH	Set Complete		0 hrs	1		$360.00	0.00	$360.00	1
Edit	28885	1048200		LINEAR BEARING 1636 - INSERT	Set Complete		0 hrs	4		$26.00	0.00	$104.00	8
Edit	28886	1031000		BEARING SEAL 1622	Set Complete		0 hrs	8		$22.00	0.00	$176.00	165
Edit	28887	1710900		STATIC BRUSH	Set Complete		0 hrs	1		$4.00	0.00	$4.00	2
Edit	28888			LABOR	Set Complete		0 hrs	8		$165.00	0.00	$1,320.00


Charge ID:
Charge postfix (3 chars):
Manager:
Cost Center:
Description:
Begin Date:
End Date:
Budget (hours):
	Active R & D


			*PRODUCT STACK SHELVES ARE NOT INCLUDED WITH BASE-PICK WHAT IS NEEDED*


			**ALL ITEMS BELOW ARE INCLUDED IN COSTING & PRICING PN 9740001**