0553486 StoneHouse Marketing Services

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What Arrived: Returning Feeder for quote to be like new again. we want to put it on a GV base, probably a 912. We would want a mag reader and barcode scanner in it so we can read a card to drive printing and encoding of a carrier or gift card package. Attached to this RMA is the proposal the customer believes was used for this machine. Machine built under WO 2010075. (Machine Serial Number:1027-08370) Refer to email 7/6/16 10:03am
Description of Problem: This machine came back as a "basket case" missing a considerable amount of parts see photos of machine Project Docs folder (1) MFT 350 IP ED HCP SN: 1027-08370 (1) 30mm Stripper Wheel (2) 20mm Discharge Belts (2) 20mm Discharge Pulleys (2) Discharge Side Guides (2) Centerpiece Shafts (1) Left Side Pulley Set (possibly Incomplete) (2) IP Magazine Side Plates (1) INT Magazine Side Plate (1) IP Product Support Rod (2) Adjustable Rod Mounts (1) Sensor Mounting Bracket (1) IO Board Missing Idler shafts, pulleys and collars Feed Belts, feed belt shaft and pulleys (2) end piece shafts Upper discharge roller assembly (2) Table Rods ER pair and mounting rods Interlock plug 7/21/2016 MM
Work Done: Checked in machine and inspected. Found motherboard giving major product jam error. Found AC Acknowledge chip to be bad. DK replaced and motherboard now runs motor. Half of the machine is missing and will need to be rebuilt. Spoke with electrical found mag stripe reader is obsolete and very tough to get, will need to get updated version. Also said that MS3 barcode reader is still available but should upgrade to MS-9. Emailed customer about requirements for machine and request for samples. Will need to have phone conversation with customer regarding these. Emailed Peter and Jeremy regarding bearing housing upgrade to non-taped version. 7/21/2016 MM Sent customer quote 8/2/2016 MM Had conference call with customer, David Kelley, Jim Iler, Jeff Tucker, and John Moore on 8/9/2016. Decided to revise quote to include machine rebuild, mag stripe reader and mounting for bar code reader. 8/15/2016 MM Sent customer revised quote. 8/15/2016 MM Mag Stripe – 4394410 – 4874.00 Barcode Reader – 5305900 – 8855.00 250 HCP discharge with Mag Stripe Encoder 4394430 http://spt-101/workorders/Documents/2012/Miscellaneous%20Parts%20-%20Assemblies/MAG%20STRIPE%20READER%20UPDATE/14394430-01,%20DISCH%20250%20XED%20NB%20COUNT%20HCP%20MOD.pdf Customer responded with email authorization to begin repairs, requested PO and stated RMA will be a prepayment situation 8/16/2016 MM Spoke with EE about the mag strip reader, will have to get revision drawing parts from Tomas in ME department. Mag Stripe reader has about 1 week lead time to order. Will have to work with Greg Caback to figure out the mounting of barcode reader on machine. 8/16/2016 MM Assembled machine and found it to be way out of square, will have to find out why it is not square. 8/22/2016 MM Took machine apart and put back together three times to find the issue with squareness 8/23/2016 MM Got machine back together and got it square, I think it had to do with the discharge being just a hair too wide. machine is fully assembled and put into 24 hour burn-in. 8/24/2016 MM Built custom mounting for the bar code reader and am working on finishing up the custom mounting for the mag strip reader. 9/30/2016 MM Sent customer an update on 9/30/2016 MM Designed new mounting bracket for mag strip reader, sent to machine shop for on 10/7/2016 MM Mag strip read installed and working successfully 10/28/2016 MM Went to hook up bar code reader found I was missing 24v to 5V converter. Had Stonehouse send one. 10/27/2016 voltage converter arrived and I plugged it in backwards and burned it out. Had to have deb order new one 10/31/2016 New voltage converter arrived and installed on reader. 11/3/2016. emailed Stonehouse on how they want to handle bar code data. they will have their system handle the data and fault out the conveyor pausing the feeder.11/7/2016 MM Installed bar code reader and would not read bar codes testing for 3 hours revealed that ER pair was interfering with the bar code reader. will need to use a laser product sensor. 11/10/2016 MM Installed Laser product sensor by adding 2nd IO input with 7091200 to front connector board and connecting to IO input #2 and got bar code reader running. will need to type up instructions for setup for Stonehouse 11/11/2016. Took photos of setup bar code setup 11/14/2016 MM Will set up mag stripe reader again and take photos of setup 11/14/2016 MM Revised PO, and sent to customer 11/15/2016 Sent customer photos of setup 11/15/2016 MM Performed final inspection and checkout of machine. Machine is ready to ship. 11/15/2016 Under Sales Order 028017 Repair, refurbishment and upgrades to MFT 350 IP ED HCP SN: 1027-08370 under RMA 0553486
Repair Quotation Notes: Completed By: Machine had bad AC Acknowledge chip on mother board, this chip was replaced. Shafts missing form bearing housings, both bearing housing should be rebuilt with new bearings and new height adjustment bellows and height adjustment worm shaft is missing. Found machine to be missing all timing belts. Theses will need to be installed. Machine missing 2 centerpiece shafts, idler shaft, feet belt, feed belt pulleys, feed belt collars and 6 split collars. New stripper wheel needs to be installed. Machine will need to have the discharge upgraded to and XED or longer discharge in order to accommodate the mag stripe reader and have the card feed properly. Also missing signal light, line speed encoder and start sensor. Machine missing membrane keypad, this will need to be installed and both fan filters need to be replaced. Found operator side mechanical guarding missing, this needs to be installed. Machine will need to be upgraded to 100% gearing. Magnetic strip reader and mounting for mag strip reader and barcode reader will need to be integrated into the discharge of the machine, once integration is complete machine will need to be tested and validated for functionality. Customer supplied test samples will need to be run to verify performance. Repair quote does not reflect final charges for service of this unit. Other problems either mechanical or electrical may arise during the RMA process due to natural causes. Quoted labor is an estimate. Actual labor time will be billed. This quote does not reflect shipping charges, or packaging material. All items will be shipped via UPS ground unless otherwise specified on purchase order. A $295.00 diagnostic/administration/handling fee will be applied to an item the customer deems is uneconomical to repair. All replaced and un-repairable items will be disposed of, unless otherwise stated on purchase order. * A hard copy purchase order that agrees to repair quote charges is required before work can continue.

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Edit	XID	Part Number	Serial Number	Part Name	Complete	Total Hours	Hours Remaining	Qty	Cost	Price	Discount	Cal Price	On Hand
Edit	26639	1260400		END PIECE TP SHAFT 20 DC	Set Complete		0 hrs	2		$142.00	0.00	$284.00	47
Edit	26640	1002100		BALL BEARING 173510	Set Complete		0 hrs	10		$57.00	0.00	$570.00	41
Edit	26641	1432000		WORM SHAFT Z32 IM	Set Complete		0 hrs	1		$12.00	0.00	$12.00	0
Edit	26642	3029200		BELLOW HEIGHT ADJUSTMENT IP	Set Complete		0 hrs	4		$34.00	0.00	$136.00	147
Edit	26643	1157300		TIMING BELT 051574	Set Complete		0 hrs	1		$34.00	0.00	$34.00	12
Edit	26644	1156600		TIMING BELT 051566	Set Complete		0 hrs	1		$39.00	0.00	$39.00	119
Edit	26645	1150600		TIMING BELT 9521326	Set Complete		0 hrs	1		$22.00	0.00	$22.00	124
Edit	26646	1154000		TIMING BELT 051540	Set Complete		0 hrs	1		$31.00	0.00	$31.00	21
Edit	26647	1263700		CENTER PIECE SHAFT 350 20	Set Complete		0 hrs	2		$198.00	0.00	$396.00	85
Edit	26648	1233700		SPANNING SHAFT 350 20	Set Complete		0 hrs	1		$270.00	0.00	$270.00	41
Edit	26649	1199900		FEED BELT SE 304606R	Set Complete		0 hrs	1		$162.00	0.00	$162.00	64
Edit	26650	4118700		IDLER PULLEY 304620C	Set Complete		0 hrs	1		$121.00	0.00	$121.00	12
Edit	26651	4118200		DRIVE PULLEY 304620C	Set Complete		0 hrs	1		$49.00	0.00	$49.00	46
Edit	26652	4120900		COLLAR FEEDBELT IP 20MM	Set Complete		0 hrs	2		$24.00	0.00	$48.00	104
Edit	26653	4108000		SPLIT COLLAR M8 20	Set Complete		0 hrs	6		$66.00	0.00	$396.00	0
Edit	26654	4125600		STRIPPER WHEEL ASSY 304620	Set Complete		0 hrs	1		$104.00	0.00	$104.00	33
Edit	26658	4418834		DISCHARGE HCP GEN-3 XED 350	Set Complete		0 hrs	1		$4,480.00	0.00	$4,480.00	0
Edit	26660	1273800		LOWER PRODUCT SENSOR ROD 350IP	Set Complete		0 hrs	2		$25.00	0.00	$50.00	17
Edit	26662	7005200		SIGNAL LIGHT ASSY 250/350 45MM	Set Complete	1 Standard Production Build	1 hrs	1		$439.00	0.00	$439.00	0
Edit	26663	8130100		ENCODER ASSY SPR LOAD W/BRKT	Set Complete	1 Standard Production Build	1 hrs	1		$1,151.00	0.00	$1,151.00	2
Edit	26664	7013600		START SENS 18MM ADJ LO-DO	Set Complete	0 Electrical Engineering 1 Electrical Technician	1 hrs	1		$471.00	0.00	$471.00	0
Edit	26667	5311000		MEMBRANE KEYPAD MFT	Set Complete		0 hrs	1		$337.00	0.00	$337.00	53
Edit	26668	3756500		FOAM FILTER	Set Complete		0 hrs	2		$4.00	0.00	$8.00	172
Edit	26845	4108290		PULLEY PKG RIGHT AL 100 NF	Set Complete		0 hrs	1		$316.00	0.00	$316.00	0
Edit	26846			LABOR FOR MACHINE REBUILD	Set Complete		0 hrs	18		$125.00	0.00	$2,250.00
Edit	26847	4394410		MAG STRIPE READER HC	Set Complete		0 hrs	1		$4,874.00	0.00	$4,874.00	0
Edit	26848			MOUNTING FOR BARCODE READER	Set Complete		0 hrs	1		$4,500.00	0.00	$4,500.00
Edit	26849			LABOR FOR MACHINE INTEGRATION	Set Complete		0 hrs	16		$125.00	0.00	$2,000.00
Edit	27853	7160400		SENS BGS LASER ZL10CP PNP POT	Set Complete	1 Standard Production Build	1 hrs	1		$747.00	0.00	$747.00	4
Edit	27862	4240200		MAGAZINE ROD HOLDER ASSY. IP P	Set Complete		0 hrs	1		$114.00	0.00	$114.00	137
Edit	27863	4240300		MAGAZINE PLATE HOLDER IP P	Set Complete		0 hrs	2		$141.00	0.00	$282.00	25
Edit	27864	4212100		FEEDER SUPPORT CURVE PP 25 200	Set Complete		0 hrs	1		$371.00	0.00	$371.00	13
Edit	27865	7091200		CABLE I/O BOARD ACC M12 FEMALE	Set Complete		0 hrs	1		$76.00	0.00	$76.00	14
Edit	27866	4161000		SENSOR PHOTO PROX BRKT ASSY	Set Complete	1 Integration and Testing	1 hrs	1		$139.00	0.00	$139.00	47

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			*PRODUCT STACK SHELVES ARE NOT INCLUDED WITH BASE-PICK WHAT IS NEEDED*


			**ALL ITEMS BELOW ARE INCLUDED IN COSTING & PRICING PN 9740001**