0553305 Tweezerman

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What Arrived: Returning Labeler for evaluation and repair. Communication issues between PLC / Motor Amplifiers. Look over for worn parts. Customer has noticed worn timing belts. (Machine Serial Number:0932-03011
Description of Problem: Feeder (1) MFT350IP SLD split discharge SN:0923-08214 (2) 10mm rough natural feed belts (2) 10mm stripper wheels (4) 20mm lower discharge belts (2) 20mm long upper discharge belts (2) 20mm medium upper discharge belts (2) 20mm short upper discharge belts (2) magazine side plates (1) Product support rod (1) rear support curve (1) adjustable feeder stand (1) Stack light (1) ER pair (1) start sensor (2) Product side plates Labeler (1) MFT100hs Labeler SN:0932-03011 (1) Adjustable labeler stand (1) PLC and box (1) Motor Encoder (1) Stack Light (1) Touch Screen serial cable (1) Touch screen power cable (1) Start sensor cable (1) Encoder cable (1) E-stop Cable (1) Labels sensor (1) Power Cable
Work Done: System came in and took about 3 hours to unbox and set up. 9/22/2015 Found feed shaft was loose, had spring clip slip out of groove. Had to take entre front off labeler to get at shaft. Had Dale clean up the shaft and remounted the face took about 5 hours to get it apart and back together. Found the feed shaft pulley was bad and needed replacement, installed new pulley. Had miswired motors at when put back together, found issue and repaired. 9/30/2015 Setup labeler and immediately had a controller to amplifier comm issue, installed new serial cable,loaded Tweezerman program in the menu and the comm fault went away. Tested continuity on all the cables up to the first amplifier board and had good continuity on all 3 lines. Messed with the labeler for about 7 hours and it worked fine, walked away and when I came back, labeler had a comm fault. Powered down the system and the comm fault went away will continue to try to replicate issue, have different controller to swap out to test for issues, this comm fault could have been a loose cable, have been unable to replicate. 10/2/2015 MM Found comm issue was bad serial cable, ran feeder for some time with no issues. Still have problem with display being extremely slow.10/6/2015 MM Have been unable to replicate comm fault after changing cable Installed new belts into feeder, 2 mid length belts are on back order so I used the old belts until the now ones arrive. Found 1 bad discharge roller the other 2 had bad bearings and 3 of the discharge pulleys were bad. After installing all new belts, installing new roller and rebuilding the other 2 machine was put into 24 hour burn-in. 10/28/2015 MM Did final check out on feeder, still needs the backordered belts. Checked out the height adjustment as well. looked off but was not. Set up labeler to run for a bit the verify functionality. This equipment is ready to ship. 11/3/2015 MM It should be noted that while in the shop I was only able to run the labeler at 6 MPM. The sensor was not able to see the gap between the labels and anything faster would cause the labeler to feed continuously. I cannot say there is an issue with the sensor because I do not have the proper labels(customer supplied) to test with so I have had to use labels I had lying around
Repair Quotation Notes: Completed By: Repaired feed roller on machine and installed new timing pulley. Found several spring clips missing form shafts inside machine, all were replaced. Cleaned out machine inspected belts and motors and everything looks good. Communication issue with machine was a bad serial cable, replaced serial cable and got no more issues with communication to amp boards. Display is incredibly slow and touch screen takes a very long time to respond. Recommend replacing display with refurbished display. Found spring vein and retainer spring missing form media hub, these parts are obsolete, hub will need to be modified in machine shop and 3 new spring veins and 2 new retainer springs installed. Feeder was inspected and found to be in good working order however the feed belts and discharge belts are worn, recommend replacing all belts. While replacing belts is was found that one of the P-brackets which supports the discharge is broken. These brackets were a composite material and due to the length of the discharge should have been metal that 3 discharge pulleys were damaged and need to be replaced, one of the discharge end rollers was gouged and scored on the roller surface and needs replacement. A second end roller was found to have bad bearings, the bearings can be replaced without the need to replace the entire roller. One of the feed belt collars is damaged and needs replacement. A set of discharge belts on the machine are a special order only item, these belts have a minimum order quantity of 6, the machine uses 2 belts, current lead time on these belts is 2 weeks. Repair quote does not reflect final charges for service of this unit. Other problems either mechanical or electrical may arise during the RMA process due to natural causes. Quoted labor is an estimate. Actual labor time will be billed. This quote does not reflect shipping charges. All items will be shipped via UPS ground unless otherwise specified on purchase order. A $475.00 diagnostic/administration/handling fee will be applied to an item the customer deems is uneconomical to repair. All replaced and un-repairable items will be disposed of, unless otherwise stated on purchase order. * A hard copy purchase order that agrees to repair quote charges is required before work can continue.

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Edit	XID	Part Number	Serial Number	Part Name	Complete	Total Hours	Hours Remaining	Qty	Cost	Price	Discount	Cal Price	On Hand
Edit	23835	1053800		TIMING PULLEY 030938 9.5B	Set Complete		0 hrs	1		$40.00			0
Edit	23836	5303400		SERIAL CABLE F/M DB9M-DB9F 3M	Set Complete		0 hrs	1		$46.00			15
Edit	23837			REFURBISHED PLC TOUCH SCREEN CONTROLLER	Set Complete		0 hrs	1		$400.00
Edit	23838	1177600		SLD DISCHARGE BELT EPDM 204604	Set Complete		0 hrs	3		$169.00			37
Edit	23839	1177500		XLD DISCHARGE BELT EPDM 204604	Set Complete		0 hrs	2		$138.00			13
Edit	23840	1177200		SD DISCHARGE BELT EPDM 204604	Set Complete		0 hrs	2		$78.00			22
Edit	23845	2490001		VEIN HUB HS LABELER SPRING	Set Complete		0 hrs	3		$75.00			11
Edit	23846	1712100		SPRING RETAINING	Set Complete		0 hrs	2		$54.00			1
Edit	23847			LABOR	Set Complete		0 hrs	24		$125.00
Edit	23871	2016400		BRACKET DISCHARGE MOUNT R	Set Complete		0 hrs	1		$0.00			14
Edit	23872	2016200		BRACKET DISCHARGE MOUNT L	Set Complete		0 hrs	1		$0.00			12
Edit	23873	4128200		DISCHARGE PULLEY 204620K	Set Complete		0 hrs	3		$41.00			31
Edit	23877	3002700		M6 X 32 ADJUSTABLE LEVER	Set Complete		0 hrs	1		$22.00			124
Edit	23878	4030600		DISCH EXIT ROLLER 350 20 DS	Set Complete		0 hrs	1		$563.00			14
Edit	23879	1177100		SLD XLD SPLIT DR EPDM 204604	Set Complete		0 hrs	6		$124.45			0
Edit	23880	1000700		BALL BEARING 688HZZ	Set Complete		0 hrs	4		$11.00			554
Edit	23881	1000800		BALL BEARING 689HZZ	Set Complete		0 hrs	4		$11.00			631
Edit	23882	1199700		FEED BELT SE 104606R	Set Complete		0 hrs	2		$105.00			23
Edit	23883	4120900		COLLAR FEEDBELT IP 20MM	Set Complete		0 hrs	1		$24.00			104
Edit	23884			LABOR	Set Complete		0 hrs	5		$125.00

+ denotes that software settings are available for this piece of equipment.

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			*PRODUCT STACK SHELVES ARE NOT INCLUDED WITH BASE-PICK WHAT IS NEEDED*


			**ALL ITEMS BELOW ARE INCLUDED IN COSTING & PRICING PN 9740001**