0552978 Direct Technologies

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What Arrived: (Machine Serial Number:0728-06437)Returning Feeder for evaluation and repair. consistent major product jam fault.
Description of Problem: MFT 350 IP XED S/N 0728-06437 (2) 30mm SE R Feed Belts (3) 30mm Stripper Wheels (6) 20mm Discharge Belts (1) 50mm Support Curve (1) Set of mag side guides Assy (1) Product Support Rod Assy (1) Set of Discharge Side Guides (1) Banner Start Sensor (1) Low product Sensor (1) E/R Product Sensor Pair (1) 120v power cord Came in a crate
Work Done: Found that the thermistor blew causing the motor to be unable to run. Replaced part with jumper wire. Motherboard passed all tests. Feeder had two black composite pulleys and a black composite stripping crank that are replaced no charge when incountered. One of the pins was broke for the pulleys and caused me to have to replace the bearing shaft assy. Ran diagnostic, put feeder in burn in. Prepared repair quote and emailed to the customer. 3/10/14 DK Completed work to the machine. Need revised PO before shipping. 3/11/14 DK Shipping under SO#21851 3/12/14 DK
Repair Quotation Notes: Completed By: Found that a thermistor had blown on the Motherboard causing it to be unable to run the motor. This thermistor has been proven to be an unneeded engineered feature. Replaced with a jumper wire. Feed Belts are worn and in need of replacing. White collars that align the spanning pulleys for the Feed Belts are cracked. Discharge Exit Brackets are broken. Repair quote does not reflect final charges for service of this unit. Other problems either mechanical or electrical may arise during the RMA process due to natural causes. Quoted labor is an estimate. Actual labor time will be billed. This quote does not reflect shipping charges. All items will be shipped via UPS ground unless otherwise specified on purchase order. A $475.00 diagnostic/administration/handling fee will be applied to an item the customer deems is uneconomical to repair. All replaced and un-repairable items will be disposed of, unless otherwise stated on purchase order. * A hard copy purchase order that agrees to repair quote charges is required before work can continue.


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	Active R & D


			*PRODUCT STACK SHELVES ARE NOT INCLUDED WITH BASE-PICK WHAT IS NEEDED*


			**ALL ITEMS BELOW ARE INCLUDED IN COSTING & PRICING PN 9740001**