0552491 Proctor and Gamble

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What Arrived: Returning two feeders for PM. One feeder intermittently faults. When it faults the only way to clear the fault is to restart the machine. The customer has not run these for awhile, and is unsure which of the two has the problem. (Machine Serial Number:0332-07009 and 0420-07105)
Description of Problem: (1) MFT 250 INT ED SN 0332-07009 (3) 20mm R ECG feed belts (no collars) (3) 20mm stripper wheels (4) 20mm discharge belts (1) 75mm rear support curve (3) product rod assemblies (1) set mag side guides (1) e/r pair (1) 110v power cord (1) MFT 250 INT ED SN 0420-07105 (3) 20mm R ECG feed belts (3) 20mm R ECG feed belts (6) 20mm discharge belts (1) 75mm rear support curve (2) product support rod assemblies (one extra bracket) (1) set mag side guides (1) e/r pair (1) 110v power cord
Work Done: Put both feeders in burn in. To determine which of the two has the intermittent problem. 11/7/11 DK Both feeders ran for over 72 hours without any fault. Left VM with Rick to discuss. Talked with Rick. Will quote for refurb and re-crimp DC power cable for 03 feeders so that 5v is dropping. This could have caused a motor error fault that would require feeder to need to be restarted. Re crimped DC power cable 5V power came up to a normal level. 04 feeders had a cooling fan working intermittently re-crimped and solved problem. Both feeders are functioning. Prepared repair quote and emailed to the customer. 11/17/11 DK SN 0332-07009 Updated software and AMP code. 11/22/11 DK Resumed work on the feeders. 11/30/11 DK Completed work on feeder serial number 0332-07009 Put feeder in burn in and observed for proper operation. 12/2/11 DK Feeder passed a 24 hour burn in. 12/5/11 Completed work on feeder serial number 0420-07105 Put feeder in burn in and observed for proper operation. 12/6/11 DK Feeder passed a 24 hour burn in. Feeder SN 03xxxxx is no longer getting start pulses. Problem is U1 on the interface board. To be replaced. 12/7/11 DK Looked closer and saw this was a little different version of interface board. The output from the opto is only suppose to get up to 2.5 v DC. Found problem on disk on ship. When booting up software version displayed 3.1.27a - 4 instead of 3.1.27a - 8. This was probably due to the software update. Re-flashed the chip to solve the start pulse problem. Computer board stopped being able to boot up. Replaced with a used computer board from stock. Put feeder in burn in and observed for proper operation. Completed check out of feeder 04xxxxetc. 12/8/11 03xxetc completed 17 hour burn in, and passed a check out. Feeders ready to ship via UPS GND. Sales order#17199 12/9/11
Repair Quotation Notes: Completed By: Feeder serial number 0332-07069 Found that full 5 volts DC was not getting to the interface board. Re-crimped DC power cable to allow for proper DC voltage to interface board. This could cause a “Motor Error” fault causing the feeder to have to be restarted to clear the fault. However no fault was seen in either feeder in a 72 hour simulated run. Feeder is missing white collars to allow spanning pulleys to run true. This feeder only uses four discharge belts. Two additional discharge pulleys are needed to run the feeder with six discharge belts like the other feeder. Support bases threads are totally stripped out, and the adjustment knob is missing. Recommend upgrading the feeder to a roller discharge with the addition of the table rods. One of the nose roller adjustment knobs is missing. Feeder serial number 0420-07105 One of the cooling fans was operating intermittently. Re-crimped cables to cure the issue. Feeder only has two product support rods, recommend adding a third like the other feeder. Both feeders could use new stripper wheels, discharge belts, and feed belts. Repair quote does not reflect final charges for service of this unit. Other problems either mechanical or electrical may arise during the RMA process due to natural causes. Quoted labor is an estimate. Actual labor time will be billed. This quote does not reflect shipping charges. All items will be shipped via UPS ground unless otherwise specified on purchase order. A $475.00 diagnostic/administration/handling fee will be applied to an item the customer deems is uneconomical to repair. All replaced items will be disposed of, unless otherwise stated on purchase order. * A hard copy purchase order that agrees to repair quote charges is required before work can continue.


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Edit	XID	Part Number	Serial Number	Part Name	Complete	Total Hours	Hours Remaining	Qty	Cost	Price	Discount	Cal Price	On Hand
Edit	14996	4121000		COLLAR FEEDBELT INT 16MM	Set Complete		0 hrs	6		$35.00			34
Edit	14997	1167300		FEEDBELTS SE 304007R	Set Complete		0 hrs	6		$140.00			18
Edit	14998	1094800		STRIPPER WHEEL 2042	Set Complete		0 hrs	6		$78.00			2
Edit	14999	1178300		ED DISCHARGE BELT EPDM 204003	Set Complete		0 hrs	12		$68.00			23
Edit	15000	4127400		DISCHARGE PULLEY ASSY 2040	Set Complete		0 hrs	2		$61.00			14
Edit	15001	1293500		SUPPORT ROD 12 27	Set Complete		0 hrs	1		$107.00			0
Edit	15002	2021800		PRODUCT SUPPORT BASE A	Set Complete		0 hrs	1		$143.00			0
Edit	15003	3006000		M8 X 1.0 X 16 FOUR PRONG KNOB	Set Complete		0 hrs	1		$31.00			77
Edit	15004	4142200		DISCHARGE TABLE ROD 250 S	Set Complete		0 hrs	4		$71.00			106
Edit	15005	3004700		PLASTIC ADJ KNOB ROUND M5	Set Complete		0 hrs	1		$0.50			113
Edit	15006			LABOR	Set Complete		0 hrs	12		$125.00


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			*PRODUCT STACK SHELVES ARE NOT INCLUDED WITH BASE-PICK WHAT IS NEEDED*


			**ALL ITEMS BELOW ARE INCLUDED IN COSTING & PRICING PN 9740001**