0552380 QVC*

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What Arrived: Doesn't always complete cycle. (Machine Serial Number:0128-01885)
Description of Problem: MFT 250 ED SN 0128-01885 (2) 30mm r feed belts (2) 30mm stripper wheels (4) 20mm discharge belts (1) e/r pair DISCHARGE EXIT BRACKETS DAMAGED IN SHIPPING
Work Done: Feeder was in August of 2009. Winsystems computer board was replaced, product sensor was replaced, and Bearings were re-built. Could not duplicate the problem. Updated software so burn in is available. Left voice mail with the customer to see if they had any more information on the problem. Feeder will need to go through a couple of burn ins, if no other information is given by the customer. 4/4/11 DK Put feeder in burn in and observed for proper operation. 4/5/11 DK Feeder failed burn in after over 23 hours. Put feeder in another burn in to get an idea of how intermittent the problem is. 4/6/11 Feeder passed burn in. Giving no indication of how intermittent the problem is. Observed that 5 volt supply to the interface board was only 4.7v. Read 4.9v on the supply leading me to believe the feeder needs a new DC power cable. No action will be taken until the frequency of the problem is known. 4/7/11 DK Feeder passed a second burn in. Two burn ins in a row. Ugh! 4/8/11 DK Put feeder in another burn in, and observed for proper operation. 4/12/11 DK Feeder jammed near the end of the burn in. The feeder was able to jog after the fault was clear. Plan on testing feeder with a replacement DC power cable. 4/13/11 DK Replaced DC power cable, and put feed in burn in. Observed for proper operation. 4/18/11 DK Feeder passed a 48 hour burn in. Put feeder in another 48 hour burn in. 4/21/11 DK Feeder passed another 48 hour burn in. One of the feed belts broke during the burn in. Put feeder in another 48 hour burn in. 4/25/11 DK Feeder has been burning in for over 24 hours. Prepared repair quote. Do not have contact information to send quote. Left voice mail with Matt Dishart. 4/26/11 DK Matt called with his email address. Sent the repair quote. 4/28/11 DK Received PO 4/29/11 DK Resumed work on feeder, and completed. 5/3/11 DK Put feeder in burn in, and observed for proper operation. 5/4/11 DK Feeder passed 24 hour burn in, and check out. Ready to ship via UPS GND. Sales order# 16014 5/5/11 DK
Repair Quotation Notes: Completed By: Found that feeder would display a “Major Product Jam” error every 24 to 48 hours. With a replacement DC Power Cable feeder has ran for 120 hours without a fault. One of the hinges is broke. The Delivery Exit Brackets were damaged, and a spring was missing. Feed belts, Stripper Wheels, and Discharge Belts are in need of replacing. Repair quote does not reflect final charges for service of this unit. Other problems either mechanical or electrical may arise during the RMA process due to natural causes. Quoted labor is an estimate. Actual labor time will be billed. This quote does not reflect shipping charges. All items will be shipped via UPS ground unless otherwise specified on purchase order. A $475.00 diagnostic/administration/handling fee will be applied to an item the customer deems is uneconomical to repair. All replaced items will be disposed of, unless other wise stated on purchase order. * A hard copy purchase order that agrees to repair quote charges is required before work can continue.


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Edit	XID	Part Number	Serial Number	Part Name	Complete	Total Hours	Hours Remaining	Qty	Cost	Price	Discount	Cal Price	On Hand
Edit	13752	7002200		POW TO INTER & COMP CABLE	Set Complete		0 hrs	1		$120.00			0
Edit	13753	3010000		FEEDER HOUSING HINGE	Set Complete		0 hrs	1		$20.00			50
Edit	13754	2020400		DELIVERY EXIT BRACKET S	Set Complete		0 hrs	2		$156.00			3
Edit	13755	3559000		COMPRESSION SPRING 7.5	Set Complete		0 hrs	1		$21.00			45
Edit	13756	1163300		FEEDBELT 304007R	Set Complete		0 hrs	2		$105.00			18
Edit	13757	1096800		STRIPPER WHEEL 3042	Set Complete		0 hrs	2		$78.00			14
Edit	13758	1178300		ED DISCHARGE BELT EPDM 204003	Set Complete		0 hrs	4		$68.00			23
Edit	13759			NEW BOX AND PACKAGING	Set Complete		0 hrs	1		$115.00
Edit	13760			LABOR	Set Complete		0 hrs	8		$125.00


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	Active R & D


			*PRODUCT STACK SHELVES ARE NOT INCLUDED WITH BASE-PICK WHAT IS NEEDED*


			**ALL ITEMS BELOW ARE INCLUDED IN COSTING & PRICING PN 9740001**