0552352 Arthur Blank CO*

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What Arrived: (Machine Serial Number:unknown at this time)Feeder will not jog (major product jam). DC power supply has been replaced. Not getting 5 volts out. Some of the key strokes not functioning. Possible problem in product sensor circuitry.
Description of Problem: MFT 250 ED INT SN 0425-07114 (2) 30mm R ECG feed belts (2) 30mm stripper wheels (4) 20mm discharge belts (1) 25mm rear support curve (2) product support rod assy. (1) e/r pair (1) stack light (1) bag of loose bolts
Work Done: Evaluated feeder. Fount that keypad is bad. E/R pair has failed. All bulbs in stack light burnt out. Feeder passed all other tests. Sent email with findings to customer. More testing will need to be done to see if major product jam will occur. 1/10/11 DK Saw feeder go into major product jam after running in burn in for 10 minutes. Saw that D27 Led was off when feeder could not run the motor. Believe the 5v to 15v DC to DC converter on the amp board is at fault. Pulled Amp board from feeder. 1/11/11 DK Chong replaced the DC to DC converter. Re-installed the amp board. Feeder ran in burn in for over 3 hours without a fault. Prepared repair quote and emailed to customer. 1/12/11 DK Tony changed the reaming parts, and cleaned machine. When updating software highlighted Spanish file, and this caused feeder to show an odd screen. Was able to clear screen, and update software. After updating software feeder would not jog. Found problem on software chip. Re flashed chip, and re entered non default settings. Feeder now runs a motor again. 1/18/11 DK Put feeder in burn in, and observed for proper operation. 1/19/11 DK Feeder passed burn in, and checks out. 1/20/11 DK Feeder ready to ship via UPS GND. Sales order# 15394 1/21/11 DK NOTES ABOUT LABOR TIME!!!!!!!! Do not believe customer should be charged for labor time to re-flash chip, and enter non defaults setting due to a mistake on my part. This took .5 hours. DK Believe Tony overestimated his time to change reaming parts. Would only have taken me 3 hours. DK
Repair Quotation Notes: Completed By: Found that keypad has failed causing the set product thickness key, the 1 key, the 4 key, and the 7 key to be inoperable. Product sensor has failed. The sensor cannot determine a gap in product causing false product jams. Found that a DC to DC converter on the Motor Amp board would intermittently not provide its output causing the motor to be unable to spin. All three light bulbs in the stack light have burnt out. A collar for the feed belt idler pulley is cracked. Recommend changing to our white style feed belt. They track on the pulleys much better then the purple ones. They are not meant for thin product such as copy paper. Recommend changing drive pulleys to ones that are knurled to help belts track. Stripper wheels and discharge belts are in need of replacing. Repair quote does not reflect final charges for service of this unit. Other problems either mechanical or electrical may arise during the RMA process due to natural causes. This quote does not reflect shipping charges. All items will be shipped via UPS ground unless otherwise specified on purchase order. A $475.00 diagnostic/administration/handling fee will be applied to an item the customer deems is uneconomical to repair. All replaced items will be disposed of, unless other wise stated on purchase order. * A hard copy purchase order that agrees to repair quote charges is required before work can continue.


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Edit	XID	Part Number	Serial Number	Part Name	Complete	Total Hours	Hours Remaining	Qty	Cost	Price	Discount	Cal Price	On Hand
Edit	12876	5310000		MEMBRANE SWITCH	Set Complete		0 hrs	1		$300.00			2
Edit	12877	7006400		ED DISCH PROD SENSOR PAIR ASY	Set Complete		0 hrs	1		$312.00			8
Edit	12878	5501800		POW SPPLY DC-DC CONV SGL OUT	Set Complete		0 hrs	1		$36.00			0
Edit	12879	6826200		BULB 24V 5W 45MM LIGHT	Set Complete		0 hrs	3		$8.00			26
Edit	12880	4121000		COLLAR FEEDBELT INT 16MM	Set Complete		0 hrs	1		$35.00			34
Edit	12881	1167300		FEEDBELTS SE 304007R	Set Complete		0 hrs	2		$140.00			18
Edit	12882	4122300		DRIVE PULLEY ASSY 304007	Set Complete		0 hrs	2		$95.00			10
Edit	12883	1096800		STRIPPER WHEEL 3042	Set Complete		0 hrs	2		$78.00			14
Edit	12884	1178300		ED DISCHARGE BELT EPDM 204003	Set Complete		0 hrs	4		$68.00			23
Edit	12885			NEW BOX AND PACKAGING	Set Complete		0 hrs	1		$115.00
Edit	12886			LABOR	Set Complete		0 hrs	7		$125.00


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	Active R & D


			*PRODUCT STACK SHELVES ARE NOT INCLUDED WITH BASE-PICK WHAT IS NEEDED*


			**ALL ITEMS BELOW ARE INCLUDED IN COSTING & PRICING PN 9740001**