0552266 Proteus Packaging

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What Arrived: (Machine Serial Number:1234-12345) The feeder is displaying "feeder fault watch dog Multiple product Jam" Tim's cell phone is 414-491-4856
Description of Problem: MFT 250 int xed 150 SN 0548-07236 (2) 10mm r ecg fb (2) bridge belts (2) 10mm sw (4) 10mm dis belts with guides (2) bent product support rod assys. (2) mag side plates (1) 18mm rear support curve (1) stack light (1) lse with mounting (1) start sensor with mounting (1) Low product sensor with mounting
Work Done: Found that product sensor pair on feeder was too short, and the other was spliced together, however both were working, Installed correct sensor with correct brackets that were missing. Saw not fault with feeder. Rodney called with some information. This allowed me to duplicate the problem. Found the feeder would go into a watch dog product jam on every product with the customer’s product. This product has drastic changes in color that will product false faults. Lowered the product length percentage from 50 this improved the situation. When the value was set at 20 feeder ran great. Saved settings. Emailed quote to Tim. Recieved PO. Got approval from Mary to release the machine. Becky at Proteus picked up the feeder. 7/21/10
Repair Quotation Notes: Completed By: Product sensor that was on machine was too short, and the other had been spliced together, however both do function. The two sensor rod mounting plates were missing. The light bulb for the green light burnt out. The 4 pin connector for the line speed encoder broke. The feeder was falsely faulting, do to the drastic color changes in the product. Reduced product length percentage to 20 and feeder ran with out falsely faulting. Repair quote does not reflect final charges for service of this unit. Other problems either mechanical or electrical may arise during the RMA process due to natural causes. This quote does not reflect shipping charges. All items will be shipped via UPS ground unless otherwise specified on purchase order. A $475.00 diagnostic/administration/handling fee will be applied to an item the customer deems is uneconomical to repair. * A hard copy purchase order that agrees to repair quote charges is required before work can continue.


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Edit	XID	Part Number	Serial Number	Part Name	Complete	Total Hours	Hours Remaining	Qty	Cost	Price	Discount	Cal Price	On Hand
Edit	11629	7006700		XLD DISCH PROD SENSOR PAIR ASY	Set Complete		0 hrs	1		$260.00			11
Edit	11630	2220000		SENSOR ROD MOUNTING PLATE	Set Complete		0 hrs	2		$5.00			0
Edit	11631	6826200		BULB 24V 5W 45MM LIGHT	Set Complete		0 hrs	1		$8.00			26
Edit	11632	5031900		4 PIN CIRCULAR CONNECTOR PLUG	Set Complete		0 hrs	1		$28.00			12
Edit	11633			EXPEDITE FEE	Set Complete		0 hrs	1		$500.00
Edit	11634			MINIMUM FEEDER LABOR CHARGE	Set Complete		0 hrs	1		$475.00
Edit	11635			BELOW ARE SPARE PARTS TO BE SENT WITH THE FEEDER	Set Complete		0 hrs	1		$0.00
Edit	11636	1092800		STRIPPER WHEEL 1042	Set Complete		0 hrs	2		$65.00			11
Edit	11637	1167500		FEED BELT ECG 104007R	Set Complete		0 hrs	2		$99.00			5
Edit	11638	1167800		BRIDGEBELT ECG 104007R	Set Complete		0 hrs	2		$110.00			0


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	Active R & D


			*PRODUCT STACK SHELVES ARE NOT INCLUDED WITH BASE-PICK WHAT IS NEEDED*


			**ALL ITEMS BELOW ARE INCLUDED IN COSTING & PRICING PN 9740001**