0552253 Packaging Graphics*

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What Arrived: Display would clear. (Machine Serial Number:unknow at this time)LCD failed at the customer’s sight. The motor ran away and the feeder was unresponsive to the keypad. Exactly how the other feeder kept failing. Mark Nordling, and John Ratterman worked out a deal for the feeder to be repaired free of charge. MFT will be paying shipping round trip. Customer was given FedEx account number to return the feeder. Greg's plan is to add a zenner diode to the -5v supply to make the feeder less susceptible to power surges. 8/11/11 DK
Description of Problem: MFT 550 XED SN 0212-02049 (7) 30mm r ecg fb (7) 30mm sw (14) dis belts (2) perpindicular 16mm rod mounts (with one 16mm rod) (1) e/r pair (1) signal light MFT 550 XED SN 0212-02049 (7) 30mm r ecg fb (7) 30mm sw (14) dis belts (2) perpindicular 16mm rod mounts (with one 16mm rod) (1) e/r pair (1) signal light 8/18/11
Work Done: Found that LCD had failed, and its cable is in need of replacing. During testing something shorted out the DC power. Narrowed the problem down to the motion control board cabling, or possibly the AMP board. 7/13/10 DK Found that DC power was shorting out when the power connection was wiggled on the winsystems computer board. Found non conductive flux residue on circuit board. Chong to attempt to repair. Saw LCD have funny characters, and dollar signs as the original had. (questioning if LCD really was bad). Feeder also will think it is feeding without the motor running. Saw all these symptoms with a known good tech80 board at lease that is not causing any problems. 7/14/10 DK Tested interface board on test fixture for 20min with out seeing any problems. Chong changed wire for keypad as the current one should never have been on the circuit as it does not mate properly with keypad. Wiring to computer board did not change any thing. Feeder would still short out DC output occasionally, but as soon as power is removed from computer board supply stops shorting out. Believe the feeder needs a new computer board. Saw that resistor fuse assembly had severe damage and in need of replacing. This damaged was caused by shorted FETs on the rectifier board. Replaced FETs and resistor fuse assembly. Rectifier board in need of testing. 7/15/10 DK Rectifier past testing. Installed rectifier with all other electronics with a new winsystems computer board. Saw that customers LCD is definitely bad. I was mistaken the customers LCD did not show dollar signs it shows nothing at all. With test LCD in feeder it appears to be functioning. More testing will be needed. 7/16/10 DK Tested feeder with new computer board, and the possibly defective computer board in the test fixture with out seeing neither one short out the DC power Hmmmmm. 7/19/10 DK Found that wiggling the serial / parallel ribbon cable that plugs into the computer board this would cause the feeder to loose power. This intermittent shorting of the cable must have been causing all the problems as in previous tests it was not connected. 7/28/10 DK rocks. Replaced parallel / serial cable, LCD, LCD cable, and cooling fan (that was missing). Front and rear connector stickers needed replacing as they needed to be removed in order to replace the parallel / serial cable. Found product sensor interconnect had been crossed threaded. Had to damage front connector board label to remove and add said cable. 7/29/10 Resumed work on the feeder. 6/22/11 DK We are requiting prepayment for the repairs. 7/1/11 Completed repairs to the feeder. Found that motor would make loud vibrating noises. The motor settings were set for a blue motor, and the feeder has a black motor. Changed the settings for a black motor, and this cured the problem. Put feeder in a 24 hour burn in. 7/8/11 DK Feeder passed a 24 hour burn in, put feeder in another burn in. 7/11/11 DK Feeder passed a second 24 hour burn in. Feeder passed check out. 7/12/11 DK Received required prepayment. Feeder shipping via UPS GND. Sales order#16399 7/25/11 DK ROUND 2 Found that feeder is fully functional aside from the LCD. Went to Greg to try and find a way to allow the feeder to run without the LCD failing prematurely. 8/18/11 DK Requested an internal meeting to discuss situation before contacting the customer. 8/19/11 DK Replaced LCD. 8/22/11 DK Found that upper exit roller is untrue. This could have happened in shipping. Found a used one in stock, and replaced with used upper exit roller. Put feeder in burn in, and observed for proper operation. 8/23/11 DK Feeder passed two 24 hr burn ins and a check out 8/25/11 DK Mark N. talked with customer. Neal approved MFT paying for the power conditioner for Packaging Graphics (per Mark N.). Requested order for power conditioner. 9/16/11 DK Power conditioner arrived. Feeder, and power conditioner shipping via UPS GND. Sales order# 16699 9/19/11 DK
Repair Quotation Notes: Completed By: The LCD display has failed, causing it to be unable to show characters. The LCD cable causes feeder to occasionally show characters that should not be there such as dollar signs. The safety resistor for the rectifier was severely damaged by operating the feeder with the fuse for this safety circuit open. This was caused by the HEXFETs being shorted from source to drain. The Winsystem cable was intermittently shorting out the power from the DC supply. Several crimps on the DC power cable were questionable causing feeder to reboot it self. The cooling fan for the electronics was missing. There is mechanical slippage between the center piece shaft for the drive of feed belts, and its mating end piece shafts. The feed belts, stripper wheels, and discharge belts are in need of replacing. The spanning pulleys bearings are severely worn. The pulleys for the discharge belts, and feed belts have deep gauges in them witch are damaging the belts. The collars for the spanning pulleys are missing. The flanges for the motor pulley are damaged. Feeders bearing are severely worn, and close to seizing. Repair quote does not reflect final charges for service of this unit. Other problems either mechanical or electrical may arise during the RMA process due to natural causes. This quote does not reflect shipping charges. All items will be shipped via UPS ground unless otherwise specified on purchase order. A $475.00 diagnostic/administration/handling fee will be applied to an item the customer deems is uneconomical to repair. * A hard copy purchase order that agrees to repair quote charges is required before work can continue.

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Edit	XID	Part Number	Serial Number	Part Name	Complete	Total Hours	Hours Remaining	Qty	Cost	Price	Discount	Cal Price	On Hand
Edit	11710	7001500		LCD ASSY	Set Complete		0 hrs	1		$250.00			1
Edit	11711	7001200		LCD INTERFACE CABLE ASSY	Set Complete		0 hrs	1		$25.00			3
Edit	11712	6511000		RES 10 OHM 50 W	Set Complete		0 hrs	1		$23.00			1
Edit	11713	6336500		HEXFET N-CHANN POWER TO-247AC	Set Complete		0 hrs	2		$23.00			4
Edit	11714	7008500		WINSYSTEM RS232 & PL CABL ASSY	Set Complete		0 hrs	1		$60.00			0
Edit	11715	7002300		POW TO INTER & COMP CBL INTER.	Set Complete		0 hrs	1		$120.00			5
Edit	11716	7017500		FAN ASSY 40 X 6MM .7W	Set Complete		0 hrs	1		$85.00			6
Edit	11717	1265500		CENTER THREE PIECE SHAFT 550	Set Complete		0 hrs	1		$234.00			0
Edit	11718	1260000		END PIECE THREE PIECE SHAFT	Set Complete		0 hrs	2		$133.00			12
Edit	11719	1163300		FEEDBELT 304007R	Set Complete		0 hrs	7		$69.00			18
Edit	11720	1096800		STRIPPER WHEEL 3042	Set Complete		0 hrs	7		$65.00			14
Edit	11721	1178400		XED DISCHARGE BELT EPDM 204003	Set Complete		0 hrs	14		$79.00			23
Edit	11722	4122300		DRIVE PULLEY ASSY 304007	Set Complete		0 hrs	7		$70.00			10
Edit	11723	4121300		SPANNING PULLEY ASSY 304007	Set Complete		0 hrs	7		$104.00			8
Edit	11724	4127400		DISCHARGE PULLEY ASSY 2040	Set Complete		0 hrs	14		$50.00			14
Edit	11725	4121000		COLLAR FEEDBELT INT 16MM	Set Complete		0 hrs	14		$22.00			34
Edit	11726	1052900		TIMING PULLEY 051528 19B	Set Complete		0 hrs	1		$52.00			6
Edit	11727	4103200		REBUILT BRG HSG ASSY SET INT	Set Complete		0 hrs	1		$650.00			0
Edit	11728			LABOR	Set Complete		0 hrs	10		$125.00

+ denotes that software settings are available for this piece of equipment.

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Purchase orders for this Work Order

Edit	XID	Description	PO	Partial	Cost
Edit	1131	DIGI-KEY CORPORATION - LINE CONDITIONER 2400W 6 OUT	16361	yes	($385.00)


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			*PRODUCT STACK SHELVES ARE NOT INCLUDED WITH BASE-PICK WHAT IS NEEDED*


			**ALL ITEMS BELOW ARE INCLUDED IN COSTING & PRICING PN 9740001**